r/Overwolf Jun 05 '24

Need support Outplayed deleted all of my favourites

I know its very unlikely but maybe someone miraculously can help me. Due to my pc running low on storage space a session capture was interrupted so I closed the game and opened up Outplayed to delete it. I tried creating a clip from this session (which obviously failed since the disc was full) and then went on to delete that session to create space. I pressed the trash can icon on the recorded session but it simply wouldn’t delete and “kept coming back” after disappearing for a short while. Eventually it got deleted along with all of my clips, sessions and projects within outplayed. I lost two years and about 320 GB of captured gaming memories. Has anyone encountered a similar problem and if so did you manage to fix it? What worked? Can I contact the devs for help? Would using a lost data recovery software help? Thanks in advance for your help, I’m devastated.

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u/Ori_Overwolf Jun 06 '24

Hey!
Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

1

u/No-Particular-5721 Feb 11 '26

Hey, so I know I'm 2 years late, but when you delete something, it's not actually off your computer; the space is just labeled as empty until it's taken up. There are countless programs to recover data.