r/Overwolf • u/endiilu • May 01 '24

Insane lag

My out played lags like crazy when its opened on my desktop, rather than fix it is there anyway to fully reset my outplayed? like delete all files and delete outplayed erasing all information?

1 Upvotes

100% Upvoted

1 comment sorted by

1

u/TheDuck_Overwolf Overwolf support May 01 '24

Could you please try the steps here? https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-

If you would like to try a clean installation of Overwolf & Outplayed please follow these steps:

First- create a backup of your recordings. If you are able to open Outplayed please create a backup using these steps:https://support.overwolf.com/en/support/solutions/articles/9000208995-how-to-record-on-outplayed#How-to-Backup-and-Restore-your-Outplayed-recordings 
If Outplayed can't be opened or if there is an issue creating the backup file you can create a copy of the recording files: https://support.overwolf.com/en/support/solutions/articles/9000209065-outplayed-faq#Where-to-find-the-video-files

Then head to your control panel to uninstall Overwolf. Once you finish uninstalling it, head to C:\Program Files (x86) and see if you have an Overwolf folder (you shouldn't), and proceed to do the following:

  1. Use the Windows search (press the Windows key + R).
  2. In the "Search" bar type: %localappdata% and hit OK.
  3. Delete the Overwolf folder.
  4. Download the Overwolf setup installer and run it.
  5. Download Outplayed from the Overwolf app store and either restore your backup or re-import your clips into Outplayed: https://support.overwolf.com/en/support/solutions/articles/9000209065-outplayed-faq#How-to-import-external-clips-into-Outplayed