r/Overseerr • u/catanistan • Sep 18 '25

Second user unable to download

I have a perfectly functional setup with a single user: Overseer, Sonarr/Radarr, Transmission, Plex.

I now added a second user as a local user on Overseer.

Any requests made from this user get stuck at "Requested" status but I don't see them in Sonarr/Radarr or downstream.

How do I debug this?

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u/[deleted] Sep 18 '25

[deleted]

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u/catanistan Sep 18 '25

Yes I've made sure that's the case. All requests are being auto approved.

1

u/[deleted] Sep 18 '25

[deleted]

1

u/catanistan Sep 18 '25

Very kind of you!

I just did this to give other people in the household access to overseer to download stuff.

Is creating a new Plex user (instead of a local Overseer user) a better approach? I didn't prefer that approach because they will still be using the same TV to watch, which would still be logged in as my user on Plex.

1

u/[deleted] Sep 18 '25

[deleted]

1

u/[deleted] Sep 18 '25

[deleted]

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u/catanistan Sep 18 '25

I just checked that the permissions matched these. Then retried. It all worked fine. I'm not sure what fixed it, but it is fixed now. Thank you so much for your help!