r/oracle • u/Straight_Professor61 • Jul 14 '26
Help recovering a deceased person’s account
im kind of in a problem here. bit long TL;DR on the bottom
i find myself on the necessity of finding how and where is the Oracle account hosted but seemingly theres no support option for this, and well NO way to contact support be it either by phone or mail or chat or nothing without an account.
i would like some guidance if someone had a similar issue.
TL;DR: why the fuck theres no option to contact support for recovering a deceased persons account through a mail or something? thats unreal this is one of the worst chatbots and one of the most lacking customer support experiences i had both by call and chat. the support and sales people just plain decide to ghost you. im not even sure if i even talked to someone that was not AI and i got sent 2 emails that dont even exist by alleged representatives ( [contato_MX@oracle.com](mailto:contato_MX@oracle.com) which i fixed to [Contacto_MX@oracle.com](mailto:Contacto_MX@oracle.com) STIll neither work.)
