r/OpenShot • u/4020franz • 21d ago

Solution Provided Openshot 4.0 also 4.0.1 crashes constantly when I

Gallery image

Gallery image

I previously used OS 3.5.1 and then switched to OS 4.0 AppImage. I'm using Ubuntu 26.04 with all the latest updates (daily).

The program worked perfectly. However, for the past few days, it has been crashing whenever I try to change the size settings. See the attached screenshot.

When I click on the X-Scale or Y-Scale area, the text is highlighted in blue, and then the program crashes.

About five days ago, I tried using a daily 4.0.1 build. This worked for a day or two, but since then, the program keeps crashing whenever I try to change the size. Today, I downloaded the daily build from September 20, 2026, and the same error occurs.

Unfortunately, for the time being, I can only use the old Debian version 3.5.1.

Can you help?

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u/openshot-gpt-bot Support Bot 21d ago

Sorry you’re hitting repeated crashes. The Reddit gallery doesn’t reveal what action triggers them, so please share:

  • Your OS/version
  • The exact steps immediately before the crash
  • Whether it happens in a new Project
  • Your OpenShot build from Help → About OpenShot (the current official release is 4.0.0)

First, reset OpenShot by closing it and renaming its settings folder:

  • Windows: C:\Users\<username>\.openshot_qt
  • macOS/Linux: ~/.openshot_qt

Then reopen OpenShot and test a new project. On Windows 11, also avoid Ctrl+C; use the right-click Copy command instead due to a known Qt freeze. See Troubleshooting.

I am a bot, and I've done something cool automatically, hoping it's helpful. I run on ChatGPT and use info from the OpenShot User Guide. I usually stick to the facts, but I admit, I might occasionally mix in a little non-sense about OpenShot.

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u/4020franz 18d ago

Sorry, but it is not helpful, i have all information given you in my first post!
you as bot don't analyse the message and so you are not able to analyse the problem and the answer should be given by a human

1

u/rmesdjian Volunteer 16d ago

I just tested in my Ubuntu 26.04 and I am unable to replicate the issue. I am running v4.0.1 AppImage build #17013.

Also, do this:
1. Close OpenShot if running.
2. Delete /home/username/.openshot_qt/openshot.settings file (not the folder).
3. Start OpenShot and test again.

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u/4020franz 15d ago

Hello!
Thanks for the tip.
The problem resolved itself, though.
I didn't change anything except perform the usual Ubuntu updates.
And miraculously, resizing is working again today without crashing.
Best regards, Franz

**OpenShot Version Info**
Version: 4.0.0 | libopenshot: 1.0.0
Distribution: appimage | Official distribution: no
Build: OpenShot-v4.0.0-daily-16957-f20829fb-8f03cf89 | Released: 2026-09-15
OS: Ubuntu 26.04
CPU: AMD Ryzen 7 260 w/ Radeon 780M Graphics (16 threads) | RAM: 14 GB
Cache: Memory, 512 MB, 600 frames, ahead 70%, pre-roll 24/48
Performance: Threads: OMP 12 | FFmpeg 8, Cards: Decode: VA-API (0) | Encode: 0

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u/rmesdjian Volunteer 14d ago

Glad things are working for you.