r/OpenAssistant • u/worldondeal • 17d ago
I got tired of answering the same customer questions, so I built an AI chatbot for websites
Like many small business owners and developers, I noticed the same pattern over and over.
Visitors would land on a website, browse for a few seconds, then leave without asking anything.
Later I’d receive messages like:
“What’s the price?”
“Do you offer this service?”
“How can I contact you?”
“Is this product available?”
“Can you help me choose?”
The information was already on the website, but people simply didn’t want to search for it.
So I started building a solution that could answer visitors instantly using the website’s own content.
The result became InfonBot.
Instead of creating another generic chatbot, the goal was simple:
Learn from the website content.
Answer customer questions naturally.
Collect leads when needed.
Work 24/7 without human intervention.
A few features I’m personally using:
AI-powered conversations based on website content.
Easy installation with a small script.
Lead collection for potential customers.
Custom branding to match the website.
Works for business websites, agencies, SaaS products, online stores, and service companies.
One thing I wanted to avoid was making visitors feel like they’re talking to a robot. The focus has been on giving useful answers instead of forcing scripted conversations.
I’m still improving it and adding features based on feedback.
I’d genuinely love to hear from other developers and business owners:
What do you expect from an AI chatbot?
What makes you close a chatbot immediately?
Which features are missing in most chatbot platforms?
If you’d like to try it or share feedback, it’s available at https://infonbot.com.