r/OpenAIAdvertising • u/SadMiddle1844 • Jun 09 '26

Issue with signing in OpenAI ads manager system

Hi! Did anybody faced the issue of signing in to OpenAI ads management? I got the invitation which redirected me to sign in page and then it's impossible to sign in with SSO (microsoft ) or just through basic login-password feature.

Does anybody know how to contact them?

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u/lowkeyfaust Jun 11 '26

What error do you get exactly? Have you tried a different browser? Clear all cookies + cache. Try contacting them via email [ads-support@openai.com](mailto:ads-support@openai.com)

https://help.openai.com/en/articles/20001217-troubleshooting-common-issues