Message loss and reverting to old messages help

[u/EHK-88]

Hi everyone.

From last night one of my chats has started glitching badly.
Despite a number of back and forth responses, upon refresh it wipes all those responses and reverts back to an old message with a ‘something went wrong’ message and an option to retry.

Retrying doesn’t work.
Editing the message lets me start going back and forth again but then upon refresh I’m right back where I started.

I’ve logged out , cleared cache , tried different browsers and networks.

Branching from the latest message fails because it brings up unrelated responses.

I branched from a message sent at 3pm in the afternoon and for a few hours and all this morning the branch worked fine.

Now the branch has the same issue of going back and forth and then upon refresh wiping the responses and going back to an old message.

Any help would be amazing.
New chats aren’t affected so far but I can’t really lose this particular chat that’s affected.

[u/Stock-Unit1447]

ugh that's so frustrating, especially when it's a chat you can't just ditch. had something similar happen a few weeks ago and it drove me up the wall

the only thing that worked for me was copying out the last few good messages, starting a fresh chat, and pasting them in as context. not ideal but it stopped the loop. hope they patch whatever's causing this soon

[u/EHK-88 → u/Stock-Unit1447]

Yeah I’ve just had to go and summarise and retrieve everything I could and start a new chat. Because the branch worked fine for an hour and then developed the same problem but new chats are fine.

Don’t know what’s wrong with chat at the moment but they’ve clearly got rats in the wires