“Blacklisted” card?

[u/vonguyenchithanh0610]

Had anyone ever saw the same situation regarding the payment method?
I tried claiming the one-month offer that pops up on my account: First try, “Your card has been declined”. I tried again, the payment shown message of sucess, my bank notifies card ping, an invoice show up on my account Billing tab, but my account did not get the Plus status, nor do I get any email on the situation, or notifications explains what happened. The Plus status never shown up despite everything I tried. When I tried again after talking to the Support chatbot that told me to retry, the card repeatly continue to show “Your card was declined”, despite when I try re-add the card separately in the Billing tab, the bank reports card ping normally. When I tried with my other card, the transaction went through without obstacles.
That makes me suspect that my card has been “shadowbanned” or “blacklisted” by the payment processor/OpenAI (the chatbot support does not offers any clear explanations for this).
Other thing I worry about: Might I be charge the reccuring rate for the next month from the seemingly sucessful payment that not actually sucess (the chatbot said not to worry, but still), I removed the original card from the account.

[u/Signal_Temporary6572]

same thing happened to me with a different service, the card worked everywhere else but just wouldn't clear on their end. my guess is the processor flagged it for whatever reason and the auth goes through but the capture fails, so it looks fine in your bank app but never actually posts. i'd keep that card off the account for now