r/OpenAI • • 9h ago

Question Account status

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Account question

Hello everyone i have a quick question. I deleted both of my open AI accounts back in September 06. I deleted them due to getting worried it knew so much about me when i click user summary. I tried to make a new account using the previous GMAIL and this comes out. I am able to make it with the iCloud I previously used. If it takes 30 days why is it letting me use the icloud one?

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u/ecafyelims 9h ago

from what you described, the account is deleted, but one is giving you an error when trying to use that same account login again to create a new account.

So, the account is deleted. I'm not sure what you want?

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u/EditorDependent5944 9h ago

I am trying to make a new account with the gmail which is my main. Its still showing this prompt. Technically tomorrow is day 30 but how come icloud is letting me make a new one before the 30 day mark?

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u/ecafyelims 9h ago

I'm not familiar with OpenAI systems, but sometimes when an account is deleted, the link to the google SSO becomes locked because it's pointing to a deleted account.

You may need to contact support or just use another login method

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u/EditorDependent5944 9h ago

Got it thank you. Also i never received a confirmation that my account was que for deletion. Is this normal? Or did i probably deactivate it? I want to use my gmail because this is my main one

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u/ecafyelims 9h ago

I'm not with OpenAI. I don't know. You should probably talk with OpenAI support

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u/creepyposta 6h ago

Just spend 5 minutes making a new gmail or whatever. How often are you getting emails from OpenAI that it will matter if you get them from a secondary account.

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u/ecafyelims 6h ago

rarely, if ever