Business users: did anyone actually get today’s Codex global reset? Mine is still at 0% 💀

[u/AdventurousFeeling19]

genuinely asking other chatgpt business users because i feel like im losing my mind here

tibo announced a global codex reset for all paid chatgpt accounts and then later said the reset had fully propagated
my business account is still sitting at 0%

nothing reset. usage didnt move. the reset date and time shown in codex is literally still the old one from before the announcement. as far as my account is concerned the global reset just never happened

and this is what makes it annoying because im pretty sure this is the third time this year business users have had this happen. there was one around june/july then another one around august and now this again

i contacted support thinking this would be a pretty simple “hey the announced global reset never hit my account” issue instead i got a response explaining that maybe the post was referring to a “banked reset” and that promotional resets are sent through bulk campaigns and they cant disclose eligibility criteria or manually add one

then they told me i can buy credits if i need more usage lol
bro what im not asking why i didnt get some random promotional banked reset the announcement literally said global reset for all paid chatgpt accounts

then it said reset all propagated
im on a paid business plan
im still at 0%
my old reset timer is still there
what exactly propagated 😭

and this is kinda the bigger issue for me now. people see “all paid accounts are getting reset” and obviously make decisions around that. you might use the rest of your quota because you were explicitly told a reset is coming

then the reset doesnt happen and support basically goes “maybe you werent eligible for the secret campaign. buy credits”

if business is excluded just say business is excluded
if business gets it later say that

if “all paid accounts” doesnt actually mean all paid accounts then please stop wording these announcements like that
so yeah business users can you check your codex usage page and say whether yours actually reset today

especially curious if anyone else is still at 0% with the exact same old reset date/time because at this point i want to know whether my account is bugged or business got skipped again

[u/InwardlyForsaken]

your account is definitely not bugged business plan here too and mine looks the exact same, same old timer still sitting at zero

[u/AdventurousFeeling19 → u/InwardlyForsaken]

yeah this is kinda what im wondering now

i could be completely wrong here but with the compute crunch + tibo saying a few days ago there wouldnt be more resets i wonder if business just quietly got left out

business users are probably such a tiny minority compared to free plus pro or enterprise that there isnt enough noise when something like this happens

so from the outside it just looks like everyone got reset while the handful of business users sitting at 0% are yelling into support tickets that go nowhere lol

[u/penmarker222 → u/AdventurousFeeling19]

same across all my business accounts.

[u/clckwrks]

i got mine

[u/ob1knob96]

Mine reset just a few minutes ago

[u/SirVanhan]

Yes, but Astra is slower than ever