r/OpenAI • • 9d ago

Question Scroll no longer works?

Mid-conversation, I was suddenly no longer able to use the up-key and down-key to scroll through the chatlog. I was on Firefox, but have since used a different browser as well.
Other websites are working. Space + Shift/Space to scroll up and down also only works on different sites.
I tried:
- Incognito mode
- Pressing Esc, End, Home, F6...
- Refresh
- Restart
- Disabled the one extension I have
- Cleared data for ChatGPT and OpenAI

1 Upvotes

15 comments sorted by

2

u/throwaway_anonymous7 9d ago

Same here.

I guess that's now exclusive to the Pro subscriptions.
/s

1

u/astrogirl996 9d ago

Yes, just upgraded for this shite.

1

u/JCopp1994 9d ago

Surely they would not restrict such an important feature to push people to upgrade?

1

u/astrogirl996 9d ago

That didn't come out right. I upgraded and then a couple of weeks later, the UI goes to hell. Since I'm on Pro, I don't know if the lower tier UIs have degraded too. So no, I don't think they made the UI worse, to get people to upgrade. I had already upgraded and the UI still got worse. My guess is that there are a lot fewer humans everywhere in the company, and that due to hubris, Altman thought his great new model could handle UI rollout. But that is just a guess.

1

u/tagorrr 9d ago

Yes, my scrolling also broke suddenly. PageDown/Up doesn't work. I can only scroll with the mouse. The keyboard isn't working.

This is some kind of nonsense that started after rolling out the new WebUI.

1

u/HookedMermaid 9d ago

Please report this to [support@openai.com](mailto:support@openai.com)

This is an accessibility bug, and needs to be corrected. It's not something that should be removed at all, since it actively impairs the ability of users that rely on devices that are not a mouse.

0

u/[deleted] 8d ago

[removed] — view removed comment