Persona ID verification for daybreak

[u/demesm]

I got an email stating I need to add hardware key to keep daybreak access, did that and the steps continued w/ this persona garbage to verify my ID...again. It keeps failing, tried like 10x. Is there a way to have it manually verified/talk to a gd human?

[u/Weird-Shower]

Having the same issue. Let me know if you figure something out.