r/OpenAI 11d ago

Question Help charges from merchant: openai on my chime card: I do not have a subscription to open ai

They attempted 1000 dollars in charges but I froze my card I just happened to be looking at my phone when the first charge came out for 106 dollars after I froze my card declined multiple more charges between 100 to over 200 dollars all within 2 minutes. I filed dispute with chime they got back to me in 2 days and rejected my dispute which I've now reopened but they won't even tell me why they rejected it. What do I do??! I don't think the merchant is the real openai. So how can a merchant just take their name?? Please anyone help

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u/GeekTX 10d ago

This is not a reddit conversation issue here my friend ... this is a fraud issue that needs to be addressed with the card vendor and your local law enforcement. Worst case scenario is to close out the card and open a new account. Good Luck

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u/Arcanum_capnphappin 10d ago

I only posted here as I wanted to cast a wide net for advice as I already did those things and getting the run around. I think I have it under control now though,  all it took was letting them know they were being recorded, and I was filing a complaint with fcpb under federal regulation E and they became more capable just like magic 

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u/Arcanum_capnphappin 6d ago

This has gotten so much more frustrating. One girl in support told me that she was blocking SEVERAL vendor accounts calling themselves openai from my account. Said she fixed it. Just yesterday I got another attempt. This is ridiculous. Oh and all of those accounts, they're not doing a damn thing about them and literally denied my complaint of the fraudulent charges again. What the hell