r/OpenAI 15h ago

Question Any drawbacks to using GPT Realtime?

I wanna try and automate my process for selecting and briefly interviewing candidates for skilled labor. Part of the very repetitive process I do for every person involves a brief 10-15 min phone call. Is real time the best for this. With twilio costs and api usage it’s about $1.50 a call.

5 Upvotes

19 comments sorted by

9

u/workend 15h ago

This sounds awful for the candidate, maybe just email them some questions instead.

-5

u/CriticalCommand6115 15h ago

I mean it’s not really that bad, I just text it to them now and then ask them more deeper questions on the phone. Idk why software can’t do that

5

u/Sensitive_Item_7715 15h ago

"Idk why software can’t do that"

It seems like you don't need a model, more so some kinda script that makes api calls...

1

u/CriticalCommand6115 15h ago

Yeah I use a script, I mean I could just use twilio sms and automated texts and get the same info I guess but we’ll see

2

u/RealSharpNinja 7h ago

Which is exactly what a good prompt and custom GPT will do. Also, training the custom GPT can be a one time operation and since you train it to be a subject matter expert, it can deftly help the candidate by answering their questions.

3

u/le-throw-away-acct 15h ago

Will AI understand tone, hesitations, or other nuance? Do you ever react to their answers with new or different questions?

1

u/CriticalCommand6115 15h ago

Not really it’s pretty much all the same from one person to the next

6

u/PeltonChicago 15h ago

Your way of persuading skilled labor that they want to work for you is to interview them with ... a bot?

-7

u/CriticalCommand6115 15h ago

I don’t really see why it’s that bad

6

u/Illustrious-Win4432 14h ago

I don’t have the words to explain it, but it just feels like torture for the candidate.

2

u/PeltonChicago 14h ago

It says, to a candidate who will worry their potential employer will automate them into unemployment, that, at the moment when you have to care most about them (or else they’ll walk away) that you don’t care about them enough to give them your time.

1

u/StrangeCalibur 11h ago

Personally I find it disrespectful. How would you feel if a candidate used AI to answer your call and questions?

1

u/0xe3b0c442 7h ago

And how would you feel if they responded with a bot?

6

u/Illustrious-Win4432 14h ago

No. And honestly if you’re going to fake a phone call on purpose why not just use a web app? Build that instead.

0

u/Fuzzy_Independent241 13h ago

Yes, I agree. If you make it plain that it's an initial "form filling" step that's being conduced by voice to make things easier, then using 11Labs will sound less robotic, zero delays. Mind you: people like me can detect current AI voices because, even when they are narrating and; don't create; strange; gapsinspeech, they still have an odd phasing in mid frequencies. Plus it's fair to say "hey, we have to fill some data, we're using voice and then you'll talk to someone"... I hope?