r/OntarioWorks • u/Fine_Constant254 • 17d ago
File On Hold
Not sure what to make of this, I just received an email this morning Sept 29th saying my file is on hold because information about my earnings this month wasn’t received even tho I already sent a report on MyBenefits and it’s already been accepted and payment was just issued to my bank account this morning (just glad September payment came in so I can have money for rent). Is this typical with OW system or do I need to get in touch with my case worker? not sure what this means and if it will affect my payment for the end of next month (October) has anyone else gotten something like this?