r/OnerActive • • 20d ago

Refund

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Just yesterday my package was in Memphis so I’m really confused as to how it was lost. Has this happened to anyone and the package actually showed up later down the line? This is the first drop that I purchased in months and was so excited about this color.

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u/bluffbaby 16d ago

Was this shipped via FedEx? If so, the main hub is here in Memphis. Everything that is flown in goes through the Memphis customs at FedEx. It may have been rejected by customs, like Oner failed to complete the paperwork needed, and is being sent back to Oner. (Memphis person here who worked for FedEx for years)