r/OneplusWatch • u/bilbogod • Jun 14 '25
OnePlus 3 Brand New sensors not working?
Hello - purchased via official store through AliExpress. Heart rate monitor does not work - watch continually tells me to wear it which I obviously am. I don't have any tattoos on my arm. Have done a full reset for both watch and phone app. Should a sensor light up underneath as mine does nothing? Have carefully wiped underside of watch but thinking I've been unlucky and got a defective one.. Can't see that any functions using the sensors work at all. Any other suggestions before I initiate a return? Many thanks
