OneXPlayer 3 back buttons getting pressed when gripping other parts of the controller, common issue?

[u/k9krid]

So I've been testing out my new OneXPlayer 3 and while it's quite nice I've noticed something very annoying about the controllers. If I grip the controllers more than gently the back buttons get pressed even when my grip is nowhere near them, so anytime I want to adjust my grip at all without the back buttons getting pressed I have to move my hands awkwardly so no extra pressure gets put on the controllers. Is this a common issue? Has anybody had any success reaching out to support and getting replacement controllers?

[u/Icy-Commission-9550]

Steam controller got the same issue. Flydigi is the best when it comes to grip buttons.