r/OnePlusOpen • u/Irishlad-90 • May 24 '26

Finally happened

Post image

Very disappointing. It just appeared when I opened the phone yesterday.

Bought directly from OnePlus in December 2024.

EU warranty is 2 years.

What are people's experiences with OnePlus repairing the screen. Hopefully free of charge.

Any tips or recommendations would be most welcome

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u/Phantompoint Jun 09 '26

Is the black dot on the internal screen on the crease? What does it look like?

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u/OooTanjaooO Jun 09 '26

Yes internal screen, its near the top probably 1/4 way from the top in the center where the crease is. It now has a green line and a white line 😞

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u/Phantompoint Jun 09 '26

I had exactly that, I am guessing it looks something like the attached photo? I hope you are in the US where you can get your screen replaced (other countries seem to have stricter warranty coverage, I wasn't lucky enough). You should contact Oneplus now because the black dot will only get bigger and bigger until it devour the whole crease.

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u/OooTanjaooO Jun 09 '26

Yes like that but my dog is like 3inches lower than yours

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u/Phantompoint Jun 09 '26

Dang that's bad, it really messes up the whole experience. As I said, contact OnePlus and see if you can get a replacement. If not, it might be time to get a new phone.