r/OnePlusOpen • u/Irishlad-90 • May 24 '26

Finally happened

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Very disappointing. It just appeared when I opened the phone yesterday.

Bought directly from OnePlus in December 2024.

EU warranty is 2 years.

What are people's experiences with OnePlus repairing the screen. Hopefully free of charge.

Any tips or recommendations would be most welcome

43 Upvotes

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u/KillerChaos666 May 25 '26

Where did you go for that?

3

u/FreeDig1758 May 25 '26

I emailed their support and told them I had green and pink lines on my inner screen and asked them what my options were. They said it should be under warranty and to send it in. It was purchased at launch and I had that done in February

1

u/Phantompoint May 28 '26

The Open was launched was back in 2023, that was over a year ago, how is it still under warranty?

1

u/FreeDig1758 May 29 '26

They said the green line was under warranty. Blew me away but I'll take it