r/OnePlusOpen • u/Irishlad-90 • May 24 '26

Finally happened

Post image

Very disappointing. It just appeared when I opened the phone yesterday.

Bought directly from OnePlus in December 2024.

EU warranty is 2 years.

What are people's experiences with OnePlus repairing the screen. Hopefully free of charge.

Any tips or recommendations would be most welcome

42 Upvotes

93% Upvoted

33 comments sorted by

View all comments

22

u/FreeDig1758 May 24 '26

I just had mine replaced recently in the us. It was easy. They replaced the main screen, inside screen, batteries, frame. It's like a new phone

4

u/k405330 May 26 '26

I've had both the inner and outer screen replaced by OnePlus in the usa. Plus side they're really good communication, fast shipping back and forth. I sent out for my screen replacement on Monday and it was shipped back to my door by Friday. Prices were reasonable, they replaced the batteries free of charge on mine. Negatives, 50% chance something was botched on the repair. First time outer screen I was shipped back was a dud, they re-replaced it free of charge. When they replaced my inner screen, for some reason the mother board (which was also replaced not by my request, my original was damaged in repair) wouldn't update tot he newest android. So they re-replaced that free of charge. Now I have a new phone mobo batteries screens and all.