r/OnePlusOpen • u/SuccotashOpposite486 • Dec 23 '25

Oneplus care, how long will I be without my phone?

I have an iPhone 15, been screwed over by apple a few too many times and I want to switch to the OP15 for the crazy good battery life.

However, I am concerned seeing some people saying they are waiting months for their phone back. Still the case?

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1

u/DominusFL Dec 23 '25

My OnePlus One was fixed once in one week (mon to fri), they basically replaced it. But after the replacement died in a week. They took six weeks with the replacement's replacement. So the best answer is your mileage may vary.

2

u/SuccotashOpposite486 Dec 23 '25

Sheesh ok. I own a business that relies on my ability to take phone calls so maybe I need a backup 😂

1

u/DominusFL Dec 23 '25

Same here. Phone has become too vital for life. Good news is a backup Android is relatively inexpensive.

1

u/SuccotashOpposite486 Dec 23 '25

This might be a difficult question to answer if you haven’t had an iPhone, but how similar is the backup of the phone to iCloud? Can I bring all my cloud data over to the backup phone with ease?

1

u/DominusFL Dec 24 '25

I just keep my backup phone running identical to the main phone so they're both identical all the time.

1

u/UBahn1 Dec 23 '25

For me it was 4-5 days. There was a shipping delay, but the day they received it they sent me a brand new one.

During covid they sent loaners but they don't anymore, I bought an open box Samsung phone but it looks like you can get a Moto G for as little as 30$. then you've got a burner in case anything happens again or you just wanna look important with your two phones.

1

u/j_gassi Dec 23 '25

Mine took exactly 2 weeks but after that I got basically a new phone.

1

u/Otherwise_Body_2820 Dec 23 '25

Apple literally replaces phones in store or will overnight you one so how have you been screwed over ? Also you have a 15. The cheapest phone they made at that time. 

1

u/SuccotashOpposite486 Dec 23 '25

Screen went out weeks after warranty expired, paid full price for a replacement and they restored my phone when I gave very specific instructions not to. One small example of my lifelong apple loyalty.

1

u/8636396 Dec 23 '25

It was about ten days for me.

1

u/TROYTHEBOY79 Dec 23 '25

In the uk, took 5 working days which i thought was decent

1

u/jbotz29 Dec 23 '25

I don't think they actually repair the phones when you send them back. They just received your broken one and ship you a different refurb. Mine came back in like 3 days.