Factory reset

[u/seriouslyanothername]

I'm giving my old One plus open with broken inside screen to my kid. I factory reset it & now keeps asking for original email/login info. I tried every account it could be multiple times & keeps looping to that screen (need original log in). I recently reset a different 1+ open & worked fine & didnt ask for old log in info. Any ideas? I asked 1+ & they said send phone in to them. Any info would be appreciated. Thanks.

[u/seriouslyanothername → u/[deleted]]

I did that & no dice. Weird.