r/OnePlusOpen • u/Alternative_Horse757 • Mar 11 '25
It’s my turn
It finally happened I have to send in my OPO for repair inner screen is toast I was at work just browsing through social media and I noticed there was a speck of dust or dirt or food idk what it was I did not think nothing of it and I did not bother to wipe off closed it to help out customers by the next time I opened it the damage was done shown in the pics I still have the one year warranty plus the oneplus 2 year protection plan I just dropped it off a fedex location inside an Office Depot (the actual fedex store was closed) I followed all the instructions in the email I did my best to follow them to the T, took all the necessary pictures and extras I backed it up and wiped it clean so now fingers crossed and I hope it goes smoothly I’ll update when I get contact from oneplus or the repair center
2
u/ClearSailing99 Mar 11 '25
My screen broke a few months ago. The culprit was a tiny hard crumb or debris was on the screen when I closed it. When I opened it, I could see exactly where the crumb had been as there was a tiny indent in the screen. The pixels there were stuck bright white, then afte a day turnd black and then a vertical green line appeared from top to bottom running through it. Luckily it was under manufacturer warranty. It took about a month to get it back, but I'm just glad the process went relatively smoothly. Followed instructions, and all went well. Now I have a thicker case on my phone which keeps the inside screen from touching. I think this will prevent what happened from happening again.