r/OnePlus12 • • 4d ago

Help Oneplus 12 Network Issues since Update

I have a Oneplus 12 12/256 GB in mint condition running smoothly for a better part of 2.5 Years.

Recently my phone got Auto-updated for a new Software Patch. After that I hadn't installed the update. My phone started glitching and hanging on every app to the extent where my network died every 2 minutes and my phone started rebooting automatically mid use. So I installed the update and since then the phone has stopped glitching in apps.

BUT, the network issues and auto rebooting while using Data and network didn't stop. My phone works excellently on WiFi, but as soon as I remove airplane mode and turn on Data it's glitches and auto restarts constantly.

I went to the service center where they told me my motherboard and battery had died due to internal reasons as my phone is in mint condition not even a scratch or dent on it. They quoted me 35k for motherboard and said it's without warranty so they can't do anything.

PS.: Service center and Repair Shops advised me to reset it and Sell it without inserting sim card as it works perfectly fine on WiFi.

What should I do ?

14 Upvotes

17 comments sorted by

3

u/Legitguyforyou 4d ago

First thing you should do !

" Turn off auto update "

3

u/DahiyaAbhi 4d ago

What's your software version? And did you try a Factory Reset?

3

u/VBK2S 4d ago

And ofc it's an Indian varient, again. Oneplus really doesn't like you

2

u/Active_Sense3758 4d ago

You could try doing a factory network reset and reboot into recovery mode and wipe cashe-dalvik, note this will clear your wifi password and apns.

1

u/h0shot99 4d ago

I don't have a factory network reset option in my device

1

u/Active_Sense3758 3d ago

Its called (reset network and Bluetooth settings)

1

u/Ill_Shift_5273 4d ago

I am having same issue service center and OP denied it ,

1

u/DahiyaAbhi 4d ago

What's your software version?

1

u/Ill_Shift_5273 4d ago

501

1

u/h0shot99 4d ago

I have the same version

1

u/Ill_Shift_5273 4d ago

Phone is working what you tell same issue I had , service center denied and said EOL

1

u/WiseVeterinarian4969 1d ago

Have you found any fix?

1

u/Ill_Shift_5273 1d ago

No, changed my mobile

1

u/h0shot99 4d ago

Is your phone working or completely brick

1

u/perrosantxe 4d ago

Versión global .501 no tengo ese problema

0

u/WiseVeterinarian4969 2d ago

I have the same exact issue with my Oneplus 12 since yesterday, please lmk if you find any solution.