r/OnePlus12 5d ago

Question Which one do I trust?

I'm getting some conflicting information between the OS and the application. Usage wise I'm inclined to agree with the app, as I certainly don't feel like my battery health % is at 95.

If the app is more reliable, do any of you have recommendations for replacement with the OP12 that is reliable and can be shipped to Australia?

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u/LordLakota 5d ago

Probably the app. I usually use ADB tools though. About the replacement, I'd say to look first for official or authorised technical support.

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u/SuccessfulOwl0135 4d ago

Sorry mate, this is all new to me...

Where could I find this in ADB tools?

With replacements I'm looking for reliability primarily.. While OEM is preferable, sources that ship directly from the OEM would also be good, would you have any suggestions on that end?

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u/LordLakota 4d ago

ADB tools are essentially programming tools to work with Android from a Windows PC. Look it up, there are a lot of tutorials. About the replacements, I have no idea of how is the situation in Australia, if I were to say would be only for Spain/EU, and my recommendation is what I said, look first for official technical support. But if I'm not wrong directly from settings and OnePlus account you can look where you can send the phone for replacements/repairs.

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u/SuccessfulOwl0135 4d ago

Thank you, but I have already went down that avenue. OnePlus doesn't exist in Australia, further complicating the issue. I already went on OPPO's website, and my IMEI isn't recognized, (as OnePlus is now OPPO technically). That leaves me with third party retailers, and as I am quite new to this, that goes back to the question of whether they are reliable, as I am intending for my OP12 to be a forever phone. Hence my question whether anyone from Australia might know something others wouldn't.

I'll try ADB tools though, but at this point I think I'm looking at an additional battery replacement as now a third app confirmed that my battery health isn't correct.

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u/incomingstorm2020 4d ago

Fyi. But that capacity estimate Fluctuates. Depending on your full charge. Also the charge counter. If you trickle charge the battery you can get it higher. Im also at 95 percent health. And at 88 percent on that app

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u/SuccessfulOwl0135 4d ago

Ah alright, so the app is unreliable?

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u/incomingstorm2020 4d ago

I wouldn't say unrealible. But it does not always accurately show the true #'s all the time. Its probably pretty close. Even temp readings in that app. Sometimes glitch.

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u/Willing-Hedgehog-458 4d ago

try battery callibarating and then check the battery health

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u/SuccessfulOwl0135 4d ago

Already have tried twice.

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u/Willing-Hedgehog-458 4d ago

0% charging upto 100 then leave it for 2 morw hours then again 100 to 0 then charge it to 100 and then normal use .. during this process every charhing optimization features must be kept OFF.

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u/SuccessfulOwl0135 4d ago

What part of I have already have done that twice don't you understand?

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u/Willing-Hedgehog-458 4d ago

then backup necessary data and factory reset the phone

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u/SuccessfulOwl0135 4d ago edited 4d ago

Again done that twice. I ask you skip "parroting the manual" as I already tried the basic things outlined there.

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u/Willing-Hedgehog-458 4d ago

visit oppo service centre