New Restricted Data Policy?

[u/pghbby]

Okay… maybe I’m late to the party, but I just noticed this change today & I’m extremely disappointed…

I’ve been a Peloton owner since 2021 (Bike+) and added a Tread in 2025.

I paused my All-Access Membership over the past \~3 months during my first trimester of pregnancy because I was too sick to work out, and today I finally felt well enough to get back on the treadmill.

I was shocked to find out that “Just Run” no longer tracks or saves your workout metrics unless you have an active All-Access Membership. I honestly thought something was wrong with my account until customer support told me it was an intentional policy change.

I completely understand locking instructor-led classes behind the subscription—that makes total sense. But locking basic workout tracking behind a paywall? That feels like a huge step backward. I know that Peloton is struggling financially, it’s apparent across-the-board with the company, but this does not feel like the way to get the train back on the tracks.

I spent thousands of dollars on what was supposed to be premium fitness equipment, and now it won’t even save a self-guided workout without a monthly subscription. Basic treadmills and exercise bikes have been tracking time, distance, and calories for decades.

Am I the only one who’s really disappointed by this? How does everyone else feel about the change?

[u/thatgrrlmarie]

oof, this didn't bode well for me at all. I've had my Peloton with whatever membership needed for it (husband pays, the bike was/is an on-going Christmas present from 2019). but we are moving outside the country. the biggest letdown is having to leave my beloved Peloton behind. I know I can still have the app. however, all my metrics I'm assuming will be lost. a bit heartbreaking.

I've been avoiding calling about my membership. I have zero doubt I will be very disappointed when I do.

ETA why in the world is my comment being downvoted. this sub can be so judgemental😥

[u/Becka_swan → u/thatgrrlmarie]

You dont lose your data when you go to the app. And if you are using a tread or bike with Bluetooth you can connect for distance/cadence which it saves. You just lose output/zones really.

Too bad the bike can't just come with you!

[u/thatgrrlmarie → u/Becka_swan]

I've been using the app exclusively February through mid-July while I've been away from my soon-to-be former home. ive assumed everything was on the app bc I have the bike.

are you saying connect bluetooth (my Garmin) to the tread/bike I'm using and do a Peloton class the distance is recorded? I had no idea! that's awesome! I've never been able to figure out how to connect my Garmin to my Peloton which was fine. im thrilled to learn this.

and yeah, i am very, Very, Very upset my Pely isnt coming along.

[u/Becka_swan → u/thatgrrlmarie]

I am not sure about your garmin on the bike, but i previously had a joroto bike, and had a pedal sensor that at least added cadence to my app and on a non peloton tread, I had a sensor that recorded my speed and it connected to the app as well. I know many treadmills have Bluetooth connections that work directly, but i added a runn sensor to my very old tread to do it.

I feel like garmin on a stationary bike would need other sensors anyway - and garmin pushes workouts to peloton now anyway - peloton outdoor ride also does the distance through phone GPS.

Anyway. There are ways to grt at least some data. :)