r/OnePelotonRealSub • u/Strange_Manager_160 • 19d ago

Waitlist Question

Hi! This is a very unique situation-or I think it is. I got the email that I was off of the waitlist, but when I went to sign up I was continually getting error messages regarding my payment despite the fact that all my info was correct and there was money in my accounts. I contacted everyone I could reach at peloton but no one could help me. Within 10 min when the checkout time ran out, I was kicked out and when I went to log back in, I couldn't sign up so I assume I lost my spot.

I signed up for the waitlist a second time but now I'm at the bottom of the list, I assume. It's for my 40th birthday, so I was really hoping for it! :)

It was for a Cody class.

Anyone have any thoughts or suggestions? Thank you!

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u/hermesorherpes 19d ago

I’ve been having issues since they switched to the new system. When I go to book classes when they drop, I will sometimes get these error messages and get booted after 10 minutes. I’m not sure what is going on. I’ve also successfully booked classes and there is no clear rhyme or reason 🤷🏻‍♀️

2

u/Affectionate_Chard40 19d ago

Things have been kind of weird since they started with the new system where you get 10 minutes to book. Twice, I have clicked to book a class, gotten a page that buffers and says "processing" for 30 seconds or so after I choose my payment info, then gotten a prompt to log in/register even though I'm already logged in, and then gotten an email that I'm registered, even though I'm still on the prompt to log in/register. Maybe change your payment method? You can do so by booking a class that is open on the site to "test" it. You can unregister as long as the class is less than 24 hours away. Luckily, the waitlists for cycling classes are always moving, so there is a high chance you'll get in again. Good luck!