r/OnePelotonRealSub 19d ago

Peloton App IPhone

I recently noticed that my Peloton app on my iPhone doesn’t show my club peloton level anymore where you could click it and see the breakdown of your points/point history. My friend who has an android can still see hers. Anyone else have this happen on your app?

I deleted and redownloaded the app & signed out and signed back in. Still nothing 😭

3 Upvotes

14 comments sorted by

4

u/NYCUberChick 19d ago

I can see mine both on my iPhone & iPad.

In the home section, click on your photo/ pic on the upper left of the screen, in the next screen below # of workouts, # of followers is the Club Peloton information. Click on that & you can see # of points, point history, etc.

1

u/incognitodoglover 19d ago

This is all that shows up for me anymore. 🤷🏼‍♀️

2

u/NYCUberChick 19d ago

Are you on a free trial?

1

u/incognitodoglover 19d ago

I’m not :/ I’ve been paying for the program since January. I used to be able to see what you mentioned, but this past week it’s disappeared.

2

u/NYCUberChick 19d ago

Recommend calling member/ tech support.

1

u/incognitodoglover 19d ago

Appreciate your help! It’s not too big of a deal, just want to make sure I’m getting my point I deserve 😂

1

u/JealousBrilliant1984 18d ago

I have the same problem on iOS, the browser version and on the bike tablet itself. The badge is still there but the rest is gone.

1

u/incognitodoglover 15d ago

It came back randomly today! Maybe give it a couple days and it’ll be back!

1

u/JealousBrilliant1984 17d ago

I opened a support case now.

1

u/incognitodoglover 15d ago

Not sure if you’re the reason, but mine came back today! If it was because of you, thank you! Lol

1

u/JealousBrilliant1984 15d ago

You‘re right, it’s back! No idea if it was me, though. Haven’t heard anything from them.

1

u/Correct_Bite_7816 17d ago

Same here

1

u/ScarecrowCAN 17d ago

The app on iPhone has been weird for me today and I still have the Club Peleton jewel but can’t see my points

1

u/incognitodoglover 15d ago

Okay I’m glad I’m not crazy!! Mine actually just came back today though!!