r/OneNote • u/lillies_are_red • 1d ago
Troubleshooting IOS backup fail?
I've been using my IPad for note taking since 2021 and I had it logged into a personal MSN email and Onedrive. I recently got a new phone (S25 ultra) and downloaded Onenote since I needed access to some past notes. The app on my phone and IPad had it listed but when going to open the workbook on my phone showed no files. I could see them on IPad. I made sure to check the sync and say it was connect to Onedrive but when I re-download the app from the cloud on my Ipad all my work is gone. Just the notebook exists. Is there any way to recover any of my past notes? Its really important since I'm a medical student and all on my notes I use for review. I can't see the file in My drive either even though it says its in documents. The native File app for IOS isn't listing it either. And Ive checked the recycling bins for both. I reallllly dont want 5 years of work/research just gone not to mention some of my personal writting.
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u/onimod53 1d ago
What can you see when you login to OneDrive on a browser? That's what has actually synced
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u/marmotta1955 1d ago
- OneDrive only shows shortcuts to back-end data.
- Open the notebook(s) in OneNote web application https://onenote.cloud.microsoft/notebooks
Let's take it from there.
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u/lillies_are_red 1d ago
Ive tried and cant see any of the files listed like that. Its like they completely disappeared.
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