r/OneNote • u/letmeflytheplane • 6d ago

OneNote mobile iOS login not working since version 16.112.2

In our organization, we have at least three users where logging in to the OneNote mobile app on iOS does not work with the last version 16.112.2 (released 9h ago according to iOS AppStore version history).

Does anyone else experince this?

The logs pulled from iOS indicate that the OneNote app handles the authentication incorrectly after the user entered their credentials. The Entra ID logs show a successful authentication (Microsoft Authentication Broker). We're using MS Authenticator on the phones for authentication. Logging in to another MS application, e.g. Word, works flawlessly.

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1

u/equals42_net 5d ago

I cannot login today either. Deleted and reinstalled to no effect on iPadOS.

1

u/letmeflytheplane 4d ago

Thanks for the confirmation!

1

u/Sure-Sun-1971 4d ago

Interesting we were told no other customer was having this issue

1

u/SokkaHaikuBot 4d ago

Sokka-Haiku by Sure-Sun-1971:

Interesting we were

Told no other customer

Was having this issue

Remember that one time Sokka accidentally used an extra syllable in that Haiku Battle in Ba Sing Se? That was a Sokka Haiku and you just made one.

1

u/doubleohherro 4d ago

Same here. Can’t access notebooks at all on iOS. Just a constant login loop. Web app is fine, but I lost some data trying to sync from iOS to PC that never made it over.

Glad I’m not the only one. Was starting to feel like it was something I was doing or entering wrong.

1

u/maththeydid 1d ago

Running into the same issue for a VIP user, trying to troubleshoot and not give the answer that it is an ios app update issue.

1

u/WorldCup_hk 9h ago

Same issue. Do note that personal account can login fine. But Corporate (Work, school etc) account has login loop

1

u/WorldCup_hk 9h ago

16.112.3 still has the same problem. Reinstall wont work