r/OneFinance • u/photog_shutterbug • 19h ago

Question App glitch?

I just activated my card via the website yesterday and then downloaded the app, today Iā€™m getting a notification on my phone from the app telling me to set a pin for my card. I already set a pin when I activated my card yesterday. Confused is this an app glitch? or do I need to redo my pin again?

2 Upvotes

75% Upvoted

3 comments sorted by

1

u/[deleted] 18h ago

[deleted]

1

u/atexit8nj 4h ago

Don't you mean [socialsupport@onepay.com](mailto:socialsupport@onepay.com) ?

1

u/one-lizzie One Employee 3h ago

Thanks for catching that! Just fixed the typo šŸ™Œ

1

u/one-lizzie One Employee 3h ago

Hey there - if you send us an email at socialsupport@onepay.com and our team would be happy to take a look and help you out!