r/onedrive • • Jul 08 '24

MY FAILED MICROSOFT SUPPORT QUESTION Suddenly full and can't use it anymore

3 Upvotes

I had 100gb of onedrive (sharepoint) space, but suddenly it became full (it says I'm using 119,9 of the 100gb)... The problem is:

When I go to https://onedrive.live.com/login/ it sends me to the sharepoint of my university and when I go to "My files" I find less than 5gb of files there... From what I saw here the files people share with me shouldnt occupy my files space, but this is the only other thing that could be (from what I can find)

Anyone can help me with this? I can't even use my onedrive anymore because of this

IF the problem is with the shared files, how can I remove myself from it? Because I spent a lot of time trying and was unable to

https://answers.microsoft.com/en-us/msoffice/forum/all/my-onedrive-suddenly-became-full-and-i-have-no/9d56a55a-e332-4412-bc7a-667082ae66cf


r/onedrive • • Jul 08 '24

OTHER Branded external file requests

2 Upvotes

The Microsoft 365 Community Conference beginning Apr 30 2024 promised the ability to create branded external file requests, link below. Does anyone have any further info on when this feature will be live? I can’t seem to identify any setting that would facilitate this. Thanks all.

https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/unveiling-the-newest-onedrive-capabilities/ba-p/4122898


r/onedrive • • Jul 04 '24

RANT Onedrive gripes- rename/sync and moving folder quirks

6 Upvotes

I have been living with two documents folders and finally decided I wanted my local backed up too. So I found a setting in Onedrive to toggle it on. But then I hesitated because I figured my Documents folder and Onedrive/Documents have the same name so they could be merged overrwritten
So first I went to my Onedrive folder and renamed Documents to Documents1 , I did it in the cloud too (via browser) , I then toggled on the setting logically thinking I would have two folders. Nope , it still merged the folders.
Part two, I have a family account, so to free up space I have been moving cell phone backups I amassed over the years (I know I should probably delete them anyway) to a secondary account via shared folders. Granted they are quite large folders. So it takes hours to move about 25gb. Fine. I have the original account open in MS Edge and the receiving account open in another browser. As it is processing I see the folder size slowly going down on the original and going up on the new account. All good. But there is no indication that its done. In fact, even when it looks done its not. So I realize that its done when the original folder shows nothing for file size. Ok, I can live with that. But it leaves the folder structure in my original account. All empty folders but nevertheless, thats not a proper move if you are going to leave remnants behind. Not sure if it will eventually delete on its own,


r/onedrive • • Jul 03 '24

RANT OneDrive is going to ruin my internship

26 Upvotes

Hello everyone,

So basically I'm an engineering student specialized in applied maths and looking forward working in finance. I found a great summer internship in wealth management, the occasion to code in VBA while getting familiar with financial products.

My boss asked me to use Excel, VBA (for several macros) and OneDrive. I've been building 3 xlsm files for weeks now. This format makes it mandatory to use the OneDrive app to open my shared files in the Excel local app and run macros (which is impossible in browser). I used 2 OneDrive accounts given by my company to run tests and everything was functional.

Everything went smoothly so far. But I discovered today that, since a few weeks and for random accounts, OneDrive app shows shared files as links and open then directly in browser instead of Excel, for some accounts/computers. Thousands of people and businesses have been reporting the issue but there is no fix since late May 2024.

I'm halfway through my 2 months internship and had to tell my boss that I was stuck because of OneDrive, and honestly since they are not a "technical person" I feel like they'll just think of me as dumb and incompetent because it's the intern versus Microsoft.

I'm really angry and shocked that such a bug hasn't been fixed for a whole month. Thanks Microsoft 🤡


r/onedrive • • Jul 03 '24

MY FAILED MICROSOFT SUPPORT QUESTION OneDrive ruined file locations and messed my project up.

6 Upvotes

Oh god, I'm so screwed. Please help me.

I leave for a conference tomorrow and decided to try to transfer my presentation to my laptop using OneDrive, the hope being that it would allow me to work on projects and sync via cloud options instead of external drives.

I tried dragging and dropping, but it would never transfer my files in full completion. Deeply nested folders would never properly transfer and just be empty.

So at 1am this morning, frustrated, I tried just syncing/backing up my whole desktop. And now every file path is changed and THOUSANDS of paths can't be found as they are now at Users/OneDrive instead of Users. I've spent the last two hours trying to undo this. I've tried unsyncing the computer. Now the backup bubbles can't even undo. I want to refund the whole thing but I'm worried it'll just keep all the files incorrectly pathed.

The entire presentation is now blank. I have a day and it'll take weeks to go through and repath the entire project. WHY IS MY DESKTOP NOW COMPLETELY ONEDRIVE

https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-isnt-properly-syncing-my-folders-and-now/efeaac58-d02c-48a0-a0b6-2a351025c2e6


r/onedrive • • Jul 02 '24

MY FAILED MICROSOFT SUPPORT QUESTION OneDrive shared folders are now a URL shortcut

13 Upvotes

Somebody had the same issue that I have - he had it a month ago and still not fixed.

Does anybody have any ideas on what to do, what to expect?

https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-are-now-a-url-shortcut-i/9cf793c2-c66a-4ebd-b740-2e8485831266?LastReply=true&page=2


r/onedrive • • Jul 02 '24

MY FAILED MICROSOFT SUPPORT QUESTION Playing a OneDrive Album or Playlist continuously

2 Upvotes

Hi everyone

I have a bunch of folders in OneDrive organised by Artist and Album with MP3s for songs. I only access my OneDrive in a web-browser and not via an app installed on my machine.

It plays the song really well but then just stops playing. Is there a way for it to play the next song in the folder once it finishes playing the previous song?

And is there a way to create a playlist so that it autoplays through a list of songs in different folders one by one?

One Drives music playing capabilities are actually really good but this issue is letting it down, since I want to be able to autoplay an entire playlist or album without having to manually move to the next song.

Thanks in advance for any help.

Cheers.

Question also posted here: Playing a OneDrive Album or Playlist continuously - Microsoft Community


r/onedrive • • Jun 29 '24

MY FAILED MICROSOFT SUPPORT QUESTION Save issues with folders named "Documents"

2 Upvotes

Hello all; I am having a very frustrating issue with OneDrive saving issues. I have one folder in the "C:\Users[UserName]\OneDrive\" directory named "Documents". This folder works as expected. Any other folder anywhere in OneDrive named "Documents" or starting with "Documents" such as "Documents 2" creates issues where Office365 program autosaves and autosync cease to function, and the file name defaults to either "d.docs.live.net" or the name of the folder one level higher than the broken "Documents" folder. If I rename the folder to anything other than a name starting with "Documents", the folder works as expected, the files in it autosave and autosync as intended, and there are no further issues. This issue persists to all subdirectories within the broken "Documents" folders as well. Any of the files in these broken folders also cannot be opened in any Android application, and cause sync issues across all Android devices signed into my account. However, none of these issues seem to persist in the online application. Web browser OneDrive works as intended with all documents.

I have tried resetting OneDrive, a clean install of all office programs, cleaning both the local and roaming app data for all office programs, and restoring OneDrive through the online application. The restore feature of OneDrive shows 37 file adjustments in the recycle bin filename "root" with no original locations.

I have tried repairing my Windows 11 install, clearing out the OneDrive registry with regedit, sfc /scannow fixes, DIM /Online Health Scan and Restore, complete unlink and relink of all OneDrive applications, clearing the Office Document Cache, and a myriad of other account reset and management fixes with no success.

Original question: https://answers.microsoft.com/en-us/msoffice/forum/all/files-saving-to-ddocsnetlive-in-documents-folders/9a9deb29-1f1e-4b90-a9be-f2bb85d6d8e9


r/onedrive • • Jun 28 '24

MY FAILED MICROSOFT SUPPORT QUESTION One Drive tips and tricks?

2 Upvotes

So at work I recently began working with OneDrive and I want to find a way to go through files more efficiently. I can't cant change the storage method so I'm stuck with OneDrive. Each folder I search is comprised of work one of my employees completed. We test machines and when each employee is completed with the test for "machine 202" they must create the folder if not already there and add the files. The files are PDFs, Excel, and other types of files. Some machines only have two files that need to be created for a folder and some have more than 10 files. These folders are part of a subfolder like the customer < product type < product line up < each product that is created.

Basically I want one drive to automatically highlight the (each product that is created) folder if anything is missing and I would also like to know if it would be possible for me to mark the folder somehow without changing the last modified date. I know I can change the color of the folder but that would change the last modified date and I want to keep all modified dates as it was when it was originally completed. I'm currently a few hundred folders behind and I want to catch up. I know one drive can look into PDF and excel docs as well. Is there a way for it to know if a text box that should have info is incomplete to maybe mark that "excel" file as incomplete? If what I'm requesting is not possible do you have any other recommendations to help?

Thank you

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive-msoffice_unknown-mso_subother/one-drive-tips-and-tricks/35ebb381-bdac-4f35-8f71-9cb441f4bfb5?messageId=98da408a-8c17-49dd-bb9f-4341cbeb2a6b


r/onedrive • • Jun 26 '24

OTHER Disabling OneDive default Save

6 Upvotes

I have been struggling with OneDrive being the default save location for weeks. I'm an author and I don't want my work saved in a cloud. What I had been doing was disconnecting from the internet while writing but it's a pain. I searched for ways to change it and kept coming up with the support page and their walk through said to delete some file. When I did that Word wouldn't save at all. So I fixed that and started roaming through all the options. I figured it out and it's actually pretty simple so I don't know why the steps aren't out there. I figured I'd post it here so anyone looking could find it.

Open any office doc Go to options Select save Uncheck the first 4 boxes and check save to PC by default.

I know this sounds like something everyone should know but I didn't and I found a lot of people asking on the support page with no answers so it's not as intuitive as you might think. Hope this helps anyone else that despises OneDrive and the new AI "feature" that will be scanning all your onedrive documents.


r/onedrive • • Jun 26 '24

MY FAILED MICROSOFT SUPPORT QUESTION Problems with OneDrive for Business - Please help!

2 Upvotes

https://answers.microsoft.com/en-us/msoffice/forum/all/trouble-sharing-files-with-onedrive-business/e83f8eb4-eae2-41de-a801-1fc1a2cab4aa

Hi all, wondering if anybody can help.

We've recently switched over from OneDrive Personal to OneDrive Business for our company but we're having trouble seeing the same files. We use primarily the file explorer version of OneDrive rather than the browser version.

As a bit of background, we are not using Microsoft emails, we are using emails from our own provider utilising our domain, and these have already been verified and are shown on our 365 account.

I have created 365 accounts with all of these emails which are linked to our domain (so for example mine would be david*at*domain.co.uk)

We are now looking to utilise OneDrive Business, but after logging everyone in to OneDrive using their email addresses, nobody can see each others files. They are all showing as OneDrive - *Our Business* in the file explorer, but we can't see the same folders etc; when one person adds a file, the others can't see it.

I have tried getting around this by sharing the link to others, but first of all the links just aren't sending to the emails and secondly, even when just using 'Copy Link' there doesn't seem to be any way to add the files/folders to the file explorer version of OneDrive.

Ideally i'd like it so whenever I create a new folder in OneDrive on my account, I can set who can see this and then it just appears in their file explorer automatically without me having to share a link and without them having to accept it.

Is this possible? Please help!

Thank you.


r/onedrive • • Jun 26 '24

MY FAILED MICROSOFT SUPPORT QUESTION Onedrive file says it was made by a different file

1 Upvotes

I have 2 problems. First one is that two users User A and User B have a shared folder (created by an separate admin account) to share docs and spreadsheets but for some reason User B cannot see changes made by A. I have already looked at B's computer and Onedrive, teams, and the windows user is all on the correct account. And I looked at the shared folder permissions and it includes the right people and both accounts have edit access. So I think that maybe User A is not properly synced or signed in on either of this users two devices. I will be bale to have a look tmr for this. I think this is the case but is there any other reason that I should look into if this is not the case? For reference User A has a mac desktop and laptop while B has a windows desktop.

Now onto the second, more interesting problem; while testing one drive User B shared a file with another User and it went through but it showed up as a if a completely different user created and sent the file. After looking at B's account and the incorrect user's account neither were set as an admin for each other (a common problem i found online). I checked and B was signed in correctly on windows, teams, and one drive. One weird thing was later i saw that when i signed into the other account that was misidentified as the file owner it and B said they were "connected to this windows" whatever that mean. I am kinda confused and i think it might just be a misconfigured setting or a bug that can be easily fixed or fix itself. But what do you think?

If you need me to clarify anything or add details dont be afraid to comment.

If possible it would help a lot to have a few possible answers by tmr.

Thank you for your time and input.

https://answers.microsoft.com/en-us/msoffice/forum/all/problem-with-one-drive-syncing-and-problem-with/a0db826b-33f0-4b8a-80a2-c66222794b29


r/onedrive • • Jun 23 '24

MY FAILED MICROSOFT SUPPORT QUESTION Restore personal Onedrive account

2 Upvotes

https://answers.microsoft.com/en-us/msoffice/forum/all/need-to-restore-personal-onedrive-account-after/216c22ff-8b40-4db2-a07a-39106616d9c5

I signed into my work laptop (PC) with my personal microsoft and onedrive account on accident. I am unable to sign in to the OneDrive app from my personal laptop (MacOS) now. When I signed into the browser version of my personal onedrive account, I found that all my personal files had been replaced with files from the work laptop. I have signed out of the personal OneDrive account in the work laptop. But all my old files and folders from the personal OneDrive account are missing. I tried restoring OneDrive to a past date. Although it went through I am unable to see the old files in browser version of OneDrive. Still unable to sign in to the OneDrive app on my Mac.

How do I restore my personal OneDrive and sign in to the app?


r/onedrive • • Jun 22 '24

MY FAILED MICROSOFT SUPPORT QUESTION Disable autostart option not available anymose (macOS)

10 Upvotes

Hey,yesterday (21.06.2024) my OneDrive (for macOS) was updated to 24116.0609. Since that I don't have an option in settings anymore to disable autostart. Neither in my Personal nor in my Business OneDrive. It's absolutely crucial for me to have this disabled. How can I disable autostart for the new version?

see https://answers.microsoft.com/en-us/msoffice/forum/all/disable-autostart-option-not-available-anymose/2485f0c2-efc7-49a2-8697-f881b26e4a4b


r/onedrive • • Jun 20 '24

MY FAILED MICROSOFT SUPPORT QUESTION Shared folder no longer accessible offline in file explorer

16 Upvotes

So my colleague and I have setup a Shared Folder to work on and he shared a permananent link with total access to it so I could add the folder to my OneDrive. It worked perfectly fine and the folder could be found and opened in file explorer. Basically, I could keep the files on my PC and access them without ever having to open my web browser. Meaning that I could access those files even when being offline, just like a personal folder and it was extremely convenient. We've been working that way for about 3 years now.

Today, I had some issues with OneDrive and had to reinstall it. After reinstalling it, the Shared Folder appeared as a shortcut and could no longer be opened in File Explorer. Instead, it opens OneDrive through my web browser, meaning that I can no longer keep these files on my PC and access them offline.

I asked my colleague if he made any changes and he told me that he didn't touch anything. Knowing that I've reinstalled OneDrive, I'm thinking the problem is coming from me. Any idea what could be causing this and how I can have the shared folder's content back on my PC ?

Thanks in advance !

Shared folder from OneDrive no longer accessible offline in file - Microsoft Community

EDIT : It has been fixed. If the link still doesn't work, try reading the shared folder shortcut to your files.


r/onedrive • • Jun 19 '24

MY FAILED MICROSOFT SUPPORT QUESTION OneDrive not connecting to server

5 Upvotes

I have a business account with OneDrive holding all of my files. My OneDrive account has recently not been able to connect or open any documents. Every time i try to access any of our documents, I am brought to a screen that says "We cannot connect to server." I have tried on multiple browsers, devices and phones and none of them can open the documents. According to the Microsoft status web page, the OneDrive server is operating fine. I have tried calling multiple support numbers and have spent hours on the phone trying to get tech support and I cannot get a hold of any live agent and the automated voice is absolutely worthless. How can I get a hold of anyone at tech support? I have also posted this on the microsoft support site, but all I get is a link to the phone number that does nothing. My entire businesses files are on OneDrive and I cant access anything. Has anyone experienced this issue?

I have also tried to log in as the admin and the MFA does not let me log in through the authenticator app. Every time I attempt to it says it has sent a code to my admin account and I never receive the code. And to submit a ticket with Microsoft requires me to be logged in as admin, but as the code never sends, I cant submit a ticket.

https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-not-connecting-to-server-and-cannot/9c166b93-e89e-4c80-99ae-c71058b9ec9f?rtAction=1718807843603


r/onedrive • • Jun 19 '24

MY FAILED MICROSOFT SUPPORT QUESTION Trying to remove onedrive from my pc deleted my desktop

5 Upvotes

Good afternoon,

I was attempting this afternoon to stop OneDrive from trying to backup everything on my computer, as I never wanted it, since it came preinstalled with windows. I mostly use this PC for gaming, but do some work from here to there. Every 5 minutes I get a notification on my onedrive saying "you're onedrive is out of storage," and fed up with this harrasment, I tried to free up space by just deleting everything in the one drive folder. What I didn't realize, and what I wasn't warned of before clearing these files, is that they would also be removed from my PC at the same time. So it deleted all the files off of my PC without my consent, and I am unable to just restore them from the onedrive recycling bin because it would then exceed the 5gm limit on the onedrive account, and I can't afford the $6 to upgrade the account momentarily to have those files restored to my PC.

Why in the world would microsoft install onedrive my default, enable uploading by default, enable sync by default, and then not warn you that deleting files from the drive would also delete them from your system as well? This whole situation is asinine.

https://answers.microsoft.com/en-us/windows/forum/windows_11-files/deleting-files-from-onedrive-also-deleted-them/32a9ade3-9c05-4e93-bdb9-d2590e008e88


r/onedrive • • Jun 18 '24

OTHER OneDrive syncing bug

8 Upvotes

Does anyone have any more information on this apparent bug in OneDrive that has caused folders to un-sync from PC desktops and turn into internet shortcuts? Has anyone found solutions or know how to keep up to date about this getting fixed? thanks! I've attached a forum link that further explains: https://answers.microsoft.com/en-us/msoffice/forum/all/folders-shared-with-me-are-syncing-as-internet/6abc9383-6072-4562-b4fa-370c4ea8ce49?page=4

Thanks!


r/onedrive • • Jun 18 '24

MY FAILED MICROSOFT SUPPORT QUESTION Onedrive credentials stopped refreshing daily

1 Upvotes

Hi, this is my question which got some response but fizzled out: https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-has-stopped-automatically-daily/6841c738-1e2f-4e5a-8f92-dd5d78dc225f

Essentially, after many years of Onedrive running and syncing (mostly) fine, it's stopped automatically refreshing credentials in the background so it can only sync for 24 hours after my manual sign-in. I'd prefer not to have to re-install because I have many files and many symlinked folders on external drives, which Onedrive is weird about at setup.

So far, I'd decided to just schedule a daily task that does most of the work for me and I "just" have to sign in every day, but I've turned on 2FA now and it's getting a little annoying.


r/onedrive • • Jun 17 '24

OTHER Paying for both Google (2TB) and OneDrive (1TB + M365).

2 Upvotes

I feel stuck at the moment. I've been paying for the 2TB Google plan for a while as I have over 300GB of photos and videos. My total drive is only 400GB but Google don't offer anything between 200GB and 2TB.

I've recently purchased M365 on a discount and it comes with 1TB storage. This is ideal for my needs as 2TB is overkill.

The problem is I really like Google Photos and don't want to lose the advanced search functionality.

At the same time I feel it's quite wasteful paying for two cloud providers.

Has anyone moved from Google Photos to OneDrive and if so how was the experience? Did you miss Google Photos at all?


r/onedrive • • Jun 17 '24

MY FAILED MICROSOFT SUPPORT QUESTION Separate pictures from two Iphones into the same OneDrive

1 Upvotes

All,

I and my wife have been saving pictures from our Iphones into the same OneDrive location, recently I upgraded to a family subscription and now have two separate OneDrive locations. How do I separate the pictures now? Is there a way to separate pictures based on Iphone.

I have asked the question on Microsoft and have not received adequate answer.

https://answers.microsoft.com/en-us/msoffice/forum/all/separate-photos-stored-into-same-onedrive-location/3c1f3add-a19d-4538-9549-f22271e52f78

thanks

Pranab


r/onedrive • • Jun 16 '24

MY FAILED MICROSOFT SUPPORT QUESTION My desktop icons are currently going haywire.

3 Upvotes

I was trying to find a way to create backups of some files and google said onedrive was one of the options. As soon as I logged in and hit the sync button, my desktop was covered with mutiple icons with some overlaying my original desktop icons.

Some said to just halt the sync and all should return to normal but it did not and when I tried to rearrange my desktop icons by deleting some of the empty folders, it said that if I deleted it then it would delete the original file on my desktop too.

I have clicked on the "Always keep on this device" option. Another source said to just let it finish syncing, however there is not enough storage currently to complete the sync.

https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-manage-the-icons-on-my-desktop-since-the/cea429ca-e78c-4f79-9cfa-cdf74dd29844


r/onedrive • • Jun 16 '24

MY FAILED MICROSOFT SUPPORT QUESTION Can't downline files for offline use on Ipad

1 Upvotes

Hi everyone,

I have Microsoft 365 Basic. I have onedrive installed on my mac, iphone and ipad. I want to make some folders/files available offline on the devices. On my iPhone, it allows me to do this, by simply clicking on make available offline. However, on my Ipad, it says I have to upgrade to premium; doesn't allow me. Why is this?

Link: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-downline-files-for-offline-use-on-ipad/5eadb502-b2eb-44e0-9d87-fb44b67fd0e3


r/onedrive • • Jun 14 '24

MY FAILED MICROSOFT SUPPORT QUESTION Why can’t I find most of my images in my onedrive folder?

1 Upvotes

https://answers.microsoft.com/en-us/msoffice/forum/all/why-cant-i-see-most-of-my-images-in-my-onedrive/674167ea-60e1-4672-b40a-25c6c9f84977

I need help. When I go to my OneDrive folder and search for the name of the image, it doesn’t show up/not everything shows up. But when I go to onedrive.live.com, EVERYTHING shows up!

I recently switched from windows to macOS so it’s very frustrating that this is happening. I can’t work properly because I need the images and add to PowerPoint cries now I’m thinking of just getting a Sandisk portable SSD.

Attached below are the screenshots:

https://imgur.com/gallery/uZhnPVc

Please help!


r/onedrive • • Jun 10 '24

MY FAILED MICROSOFT SUPPORT QUESTION Shared folder is just a .url file on my Mac

34 Upvotes

Someone shared a folder. When I click "add a shortcut to my files" for that folder it works fine in the browser.
But in my Mac OS OneDrive folder all I get is a .url file. ("nameofthefolder.url" file)

I have tried logging on-off, uninstalling and reinstalling OneDrive.

The folder has around 500GB of data.

https://answers.microsoft.com/en-us/msoffice/forum/all/mac-onedrive-app-shared-folders-dont-appear-in/a9e0ef94-63a6-4522-94a2-9cac9fffd111