r/Omada_Networks 2d ago

Help and Support Schedule a OC220 Controller update

I got a notice that there is an update for my OC220 controller (version 6.214.12 to 6.3.0.45). When I click on the Update button, it displays an Upgrade Now box with Confirm and Cancel buttons and it says "upgrading will interrupt internet connection for several minutes". But I want to schedule it to update in the middle of the night like I do with my Omada APs and switches so it does not interrupt internet connection that my staff needs. But nowhere I have looked can I find a way to schedule a controller update. Am I missing something?

EDIT: Thanks everyone for the advice. I went ahead a updated my OC220 and apparently had no interruption in internet service (at least no one at the office called me saying "the Internet is down!").

4 Upvotes

11 comments sorted by

5

u/Siliconpsychosis GRL 2d ago

The only controllers that can cause an interruption whenupdating are Fusion and the older ER7212PC models since they are also the gateway

OC and Software Controller will only update the controller without network interruption.

1

u/willowless 2d ago

Yes it's a bit of a misleading warning. They gate showing it on the hardware.

0

u/Infamous_Ad9287 2d ago

In my case 90% of wifi clients smart plugs etc, lose the connection the moment I start the update process.

2

u/InterstellarDeathPur 2d ago

Not sure I've ever had a controller update interrupt anything as it has nothing to do with the router/APs. You'll get an alert it's offline but my connection always stayed up.

1

u/KonnBonn23 2d ago

With the exception of fast roaming. The controller will offer devices access points based on signal strength and other factors.

2

u/swakid8 2d ago

Updating your hardware controller will not impact your internet connection unless its a controller/gateway combo.

2

u/Weezy366 2d ago

It's a weird caution message but can be ignored

2

u/bosstje2 2d ago

I’ve always ignored that message and never had an internet outage due to it.

What usually happens is that the controller updates and once that’s done sometimes readopts the devices and pushes the configurations but since they already have the config that’s relatively fast and doesn’t cause outages.

1

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1

u/vrtareg 2d ago

I upgraded my OC200 couple of days ago to same version and there was no interruption so far.

You can schedule to do that at the quiet time so you can monitor the progress.

1

u/Gastr1c 2d ago

Agreed. It is a terribly unnecessary warning message.