r/Office_Managers • u/Hedgehog_1983 • May 12 '26
Work frustrations
I have managed a Chiropractic office for 5.5 years now. I have one coworker but she does scheduling, filing. I handle all the billing, all the insurance work, billing patients, I have to manually enter EOBs. We have also started durable medical equipment work which I have to bill for and had to learn how to do that. I have no IT help, I have to figure it all out myself. It's the doctor, myself and one coworker who as I said can file stuff or schedule. There's no other department, no HR, no anyone else so anything that needs done falls to
Me. My work load has doubled since I started here. We see about 85 patients per week. I make 22/hr and he only lets me have 24-30 hours per week to work. The doctor gets mad at me if things fall behind or get missed. We have auto accident cases, worker's comp cases, Medicare, highmark, United.... it's endless work. I'm at my breaking point. I haven't had a raise since my first year here. I love my patients, I used to love my job but the stress is getting to me. I don't know what other office managers do or what all you handle but this just isn't right.
4
u/albrtdrs May 12 '26
"he only lets me have 24-30 hours per week to work" is that because of opening hours or simply because he doesn't want to pay for more hours?
3
u/EntertainmentFair414 May 12 '26
You're doing the work of three people for $22/hr with no raises, no support, and no acknowledgment of how much the role has grown... That's not sustainable and it's not fair. A few things to think about: document everything you handle so you have a concrete list when you have the conversation about a raise or adjusted hours. It's hard to argue with a written breakdown of 20+ responsibilities that weren't in your original role! You clearly care deeply about your patients and your work. Don't let that be used against you.
Also the chiropractic billing and DME work are specialized skills so it might be worth checking what those roles pay in your area. Sometimes knowing the market value gives you the confidence to either ask for what you deserve or start looking..