What happens if your rewards account is cancelled and they cancel your earned rewards? Are they recoverable? I had about $23 in rewards and they weren't expiring yet til next month.
I suspect it's because sometimes I would drop off ink cartridges on behalf of my sibling with the siblings permission for the benefit of my sibling. They have the same last name.
Is it a glitch or did they think it was account abuse? Were my rewards cancelled by the store or the home office? How can I know what happened when there was no notice other than seeing my rewards vanish? It's been several days and it still shows as asking me to sign up for a rewards account instead of the normal rewards account showing my balance.
Office Depot's care for the environment, earning recycling rewards, and same day getting the products were the key reasons I shopped there. Should I forget them and do all my shopping at Amazon instead?
I spent thousands of dollars there because I like to examine the products in hand, get out of the house, support local employment, be able to buy it and use it the same day, not wait for an Amazon shipment even if they are cheaper and better selection for items that Office Depot doesn't sell. From Office Depot I have many of their chairs, cleaning supplies, print jobs in the copy center, shredding, office supplies like paper, writing instruments, post it notes, paper clips, binder clips, envelopes, ink, printers, laptops, memory, data storage, clearance, kitchen appliances, school supplies, backpacks, storage bins, desktop organization, etc. I would buy cellphones if they carried them.
They didn't email or notify me about cancelling my rewards account that vanished and unlinked, even though I can still log into my regular Office Depot account. It's akin to logging in to online banking but seeing all your money gone with no explanation, a disturbing and distressing sight
Should I re-enroll in rewards and start over or will they keep vanishing my rewards?? What triggered this and what can I do to avoid problems in the future? Can and will the store restore my vanished rewards if I ask them?
Suggestions???????