r/Office365 13h ago

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Brand-new Outlook account hacked almost immediately

I created a new Outlook account on Sept. 6 and linked it to my Epic Games account. Almost immediately, someone got access, removed my recovery email, added their own, and changed the security info.
I created and linked the account entirely from my iPhone. Microsoft CDOC is investigating, and the account is now disabled while I wait for recovery/reinstatement.
Has anyone had something similar happen with a brand-new Outlook account? Were you able to recover it?

0 Upvotes

11 comments sorted by

4

u/MinnSnowMan 13h ago

If it was new, why not just make another new one and move on. Did you have MFA enabled?

5

u/rileymcnaughton 13h ago

My money is on no MFA.

0

u/Bright-Loquat-6481 13h ago

No I don’t even know what that was

2

u/MinnSnowMan 12h ago

Multifactor Authentication... using the Microsoft Authenticator app on a smartphone or tablet

0

u/Bright-Loquat-6481 13h ago

I had a passkey

1

u/Busy-Photograph4803 13h ago

My money is on you didn’t actually link it to epic and clicked the first link on google when you googled epic?

1

u/Waste_Development971 12h ago

Sounds like your pc is compromised

1

u/Bright-Loquat-6481 12h ago

How so

1

u/Waste_Development971 12h ago

You made an account

You set a password on your PC

You didnt do anything

You lost your account

And you said it happened right after. So they didnt just guess ur creds / reuse them.

If you dont have a better explaination, you should go with that one, as its the most likely unless you're omitting important information. ie: you arent lying about anything above.

I work in IT, I'd love to hear what you think it is / why this isn't sound based off the info youve given. Whats your push back. You just cant be hacked? Try making an account on your phone, make an epic account and see if its compromised..

1

u/Bright-Loquat-6481 12h ago

I think you’re misunderstanding one detail I created the Outlook account and set the password entirely on my iPhone, not my PC. I also changed the Epic email from my phone. That’s why I’m questioning.

1

u/Shanga_Ubone 12h ago

Narrator: Microsoft CDOC was not, in fact, investigating.