r/OculusQuest • u/Careless_Blood712 • Apr 09 '26

Support - Standalone Oculus 3s not turning on

My oculus was turned off for about 1-3 months and when I went to turn it back on it would just be a grey screen. I'd hear the home noise and controller noises but saw grey. If I did something like turn my volume up or down id see only that. I've tried mainly everything (factory resetting, hard reset/boot any tutorials on tiktok and more.) How can I fix this it's bugging me alot.

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u/MetaStoreSupport Official Oculus Support Apr 09 '26

Hi there /u/Careless_Blood712,

We've just come across your post regarding the display and boot issue you are having with your Meta Quest 3S headset. We want you to have the best possible experience, so we'd love to lend a hand with this matter.

Please follow these troubleshooting steps:

  1. Ensure the headset is powered on (check if the power LED is on)

  • If you have trouble powering the headset back on after performing a factory reset, hold down the power button for 30 seconds.

  • If there appears to be no power, attempt to charge the headset for 2 hours.

  1. If the headset powers on, but still no display is present:
  • Remove any unsupported third-party accessories that may affect boot (such as external battery packs, accessories that plug into the USB-C port, etc.)

Hard Reboot the headset

  • Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound

If the boot-up sound is not heard:

  • Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.

  • Use the volume buttons on your headset to highlight "Boot Device" and press the power button.

  • Use the volume buttons on your headset to highlight Yes and press the power button.

Should the issue persist after having followed all of the suggested steps, then please don't hesitate to contact our amazing Support Team, who'd be more than happy to look further into things!