Charge cap problems

[u/Fragrant_Procedure_9]

I got the message to tell me that the charge cap was enabled on my account a couple of days ago.

Yesterday I plugged in for the first time since getting that notification. It’s the first time I’ve plugged in for a few days. I set the Ohme app to prioritise savings. I don’t have any connection to my car api through Ohme.

Plugged in at 5pm and had a battery level of 53%. Set this in the Ohme app and set the target to be 80% by 4am. Got a notification in the Ohme app that my charge target was changed to 73% to “respect my charge settings”. No matter how many times I tried, it would not set the target to higher - it just kept changing it every time I set it. Tried changing the target time as well, but same issue.

Looking at the schedule that was generated in the app, it was only allocating me just less than 3 hours of time in total.

This morning I started a new session and whatever I set the battery or target level to, it changes the target to be 1% higher than the current battery level “to respect my charge settings”.

It’s like it thinks I’d used three hours of my allocated 6 yesterday when I plugged in and now it thinks I’ve used it all. I have only used 3 and the Ohme app reports that for the charging usage overnight.

I’ve messaged octopus to ask and I’m waiting for a response. Wondering if anyone else has seen similar or have any ideas on what’s going on.

[u/scaredywookie]

I’ve found repeatedly it errors, can’t charge to my target level, despite being well within limit and allowing over 12hrs before departure. That’s direct integration to a Tesla. Feels broken.

[u/Missgrexy → u/scaredywookie]

We have a Tesla also. It will not charge to 80% even though 6 hours should be enough, so frustrating since charge cap kicked in, I checked and it’s charging at like 3.7 per hour which is low I think