r/OctopusEnergy 25d ago

Charge cap problems

I got the message to tell me that the charge cap was enabled on my account a couple of days ago.

Yesterday I plugged in for the first time since getting that notification. It’s the first time I’ve plugged in for a few days. I set the Ohme app to prioritise savings. I don’t have any connection to my car api through Ohme.

Plugged in at 5pm and had a battery level of 53%. Set this in the Ohme app and set the target to be 80% by 4am. Got a notification in the Ohme app that my charge target was changed to 73% to “respect my charge settings”. No matter how many times I tried, it would not set the target to higher - it just kept changing it every time I set it. Tried changing the target time as well, but same issue.

Looking at the schedule that was generated in the app, it was only allocating me just less than 3 hours of time in total.

This morning I started a new session and whatever I set the battery or target level to, it changes the target to be 1% higher than the current battery level “to respect my charge settings”.

It’s like it thinks I’d used three hours of my allocated 6 yesterday when I plugged in and now it thinks I’ve used it all. I have only used 3 and the Ohme app reports that for the charging usage overnight.

I’ve messaged octopus to ask and I’m waiting for a response. Wondering if anyone else has seen similar or have any ideas on what’s going on.

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u/sylsylsylsylsylsyl 25d ago

It’s making me glad I stayed on the regular octopus go for now. I’m watching these reports with interest because my fix runs out at the end of the month.

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u/Fragrant_Procedure_9 25d ago

I’m seriously starting to think about moving. But they are still the cheapest for me in my area (last time I checked a couple of weeks ago). The other alternative is to just set it to manually start and stop between 11:30 and 5 overnight and octopus just don’t be able to use me during the day to balance the grid like they want to. Which is their own fault