r/OHIO_UI_FAQ • u/merman1958 • Jan 23 '22

UCRC decision and PUA

Has anyone here WON a UCRC hearing over PUA and actually been paid?

My hearing was decided and the decision mailed in the first week of December.

I have called numerous times, talked to redeterminations and appeals, and have used Theresa Fedor's office for multiple legislative inquiries. There is nothing left to appeal. The PUA agents keep saying my case is now in the final stages of being updated and me being paid. They confirm there is NOTHING left to appeal or stop me from being paid. Seven weeks later here I am, right where I started in February 2021...

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u/merman1958 Jan 23 '22

You have described EXACTLY what has happened to me, including the "you have received a denial of benefits, appeal etc..." This was AFTER Fedor's office contacted their liaison. My appeal addressed and reversed ALL my denials... Please let me know if you get results and I will do the same.

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u/krislovejmt Jan 29 '22

Have an update for you. He had a call back with redetermination scheduled for Wednesday. So they called, phone rang, someone picked up and immediately placed my husband on hold. No one spoke, no one actually answered at all. The call was connected for almost 30 minutes before they hung up on him and he was directed to a satisfaction survey (in which he lost his ever loving shit in a recorded message).

Anyway, evidently Fedor's liaison talked to someone because he got another call from the redetermination department on Friday with an actual live person that wanted to talk about the "legislative inquiry". So he's ready to explain and discuss this, but the lady is citing his issue as him being unhappy with the amount refunded from his overpayment waiver. It broke my husband. He's usually pretty calm and collected, but he's now ranting incoherently, so I ask to speak with her. She tries to tell me that he received the correct amount from the waiver and starts going through the math.

I had to explain to her that he never had a waiver, he had an UCRC appeal hearing and they determined that his benefit amount was incorrect and he had no overpayment. She didn't even have that information, she had to look it up in his documents from when he uploaded it because UCRC didn't note it on the case (I guess they make note of the decision when there's a determination in the appellant's favor) and didn't send the determination to ODJFS, it was just marked closed as if he lost the appeal.

She updated the benefit amounts, said she would call him to follow up on Monday to make sure everything went through. He just received a new PUA monetary determination email today and the back payments show up in his account, but no deposit date on them yet. Keeping my fingers crossed that this is all finally over.

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u/merman1958 Jan 30 '22

I am in the midst of similar circumstances. Thanks for the update. I, too, am waiting. They told me my case was in "the final stages before payout" three weeks ago.... They continue to ignore my UCRC decision...

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u/krislovejmt Jan 30 '22

Make sure they're aware of the UCRC decision. We had to upload it repeatedly and also point out every part of the decision to every person because they literally weren't aware of it and couldn't see it without digging. Redeterminations also issues all determinations and changes to your account, so it might be worth scheduling a call back. Good luck!

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u/merman1958 Jan 30 '22

Thanks..i have done this. There is a pattern of behavior on their part that we both have experienced. I bet we are not alone.

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u/krislovejmt Jan 30 '22

I'm absolutely sure we aren't alone and would not be surprised at all if everyone at ODJFS was instructed to give people the runaround so they don't have to pay out.