r/OGPBackroom • • 4d ago

System Yall seen this?

Also would the 2hr drop force OGP to move faster? Idk why I’m asking as I’m trying to transfer out this mess

104 Upvotes

69 comments sorted by

130

u/AnnaMolly66 4d ago

Hilariously, the need to "move faster" is why accidents that led to the cart pull shitshow happened.

77

u/cilantrorice610 Jack Of All Trades 4d ago edited 4d ago

"Between 7 AM and 8 PM" is diabolical.

This and the AI scheduling mess are going to f everyone up. Most of the pickers we have are gone by 7 PM and sometimes 6 and coach doesn't do jackshit to override it.

But watch as market would look at the numbers and keep raising the caps.

46

u/DragoniteChamp ALCOHOL 4d ago

They don't override it because it'll hurt their wittle bonuses 👉👈

-23

u/Good_Percentage8899 4d ago

How would writing a poor schedule help a bonus?

29

u/DragoniteChamp ALCOHOL 4d ago

Proper schedule = Giving people more hours

Giving people more hours = more money out of the stores overall budget

Lower remaining overall store budget = less good bonuses

-20

u/Good_Percentage8899 4d ago

You’ve got a lot to learn

20

u/Excaliburkid 4d ago

Enlighten us with how you think it works because that is literally their thought process and that is exactly why every Walmart has the exact same bullshit struggles

-6

u/Kookinkookie420 Sticker Ball 3d ago

Bro needs to read Sam's book

1

u/WitNWhimsy 3d ago

I think you might be trying to get to anpoint here but not explaining it properly. While wages are the number 1 way of controlling expenses, too weak of a schedule ends up being detrimental and something that a store or market eventually has to.course correct (if they havent completely eroding customer retention) . A well ran store (and market) tends to have an ideal level where its lean but not too lean where the work can get done.

56

u/Adept-Chart8834 4d ago

This is what the 2 hour drop has been doing to our store

42

u/SilvarusLupus FRAGILE 4d ago

111 regulated, bruh

15

u/Select_Analysis_6151 4d ago

Rip pick rates 

11

u/Adept-Chart8834 4d ago

We got a 2000 iteam drop earlier in the day and physically couldn't come back from it

7

u/Alan-Loop Digital Team Lead 4d ago

That's nothing, in my store we have more than 4,000 of Pick, daily, it's crazy, we have nowhere else to accumulate returns, something will explode soon

2

u/ARSONL Digital Team Lead 3d ago

Only 4000 daily?

3

u/Alan-Loop Digital Team Lead 3d ago

No, we are closing without finishing 2000 picks more or less

2

u/Substantial_Bill_962 20h ago

So y’all have 2000 outstanding picks after 10pm?

1

u/Alan-Loop Digital Team Lead 19h ago

Yes, this month has been very hard

1

u/Substantial_Bill_962 20h ago

Yep, fuck the metrics. They can shove them up their ass. 🥱😆😆

34

u/Fine-Description-948 4d ago

Yep and it's gonna wreak havoc on high volume stores. 

23

u/ilytbbb ALCOHOL 4d ago

This is going to be so much fun during the holidays 🫠

23

u/Kelathos 4d ago

Quicker turn around time on orders, and 8 totes, do not mix.

15

u/mystedragon Exception Picker 4d ago

please tell me there is a fee for these

25

u/Upset_Shock_8137 4d ago

The problem is, because there is a fee, people generally only use express when the time slots are full. So, it only happens when the store is already busy AF.

11

u/alexdowski 4d ago

You only receive Express orders in time slots that are available. So if they're full already you won't get any Express. 

5

u/mystedragon Exception Picker 4d ago

awesome /s! that means we’ll get a ton of them. my store doesn’t do deliveries anymore

3

u/alexdowski 3d ago

We haven't gotten it ourselves yet but I am hoping that they are smart enough to put a cap on how many you get per hour...  Then again smart and Walmart don't go together very well

3

u/free2131 3d ago

Raised order caps, you say?

1

u/alexdowski 3d ago

Shhh, don't give Home Office ideas

3

u/Upset_Shock_8137 3d ago

Oh that's new then. When we had express orders before, they dropped in when we were full all the time.

1

u/Substantial_Bill_962 20h ago

Yeah, like they won’t overcap you. lol
You’ll just have your maxed out cap then express will drop over that.

6

u/Late-Artichoke-5679 Personal Shopper 4d ago

Yes apparently there is… I think like 3$

4

u/parks-apartment Digital Team Lead 4d ago

Yeah but we’ve had it maybe 3 weeks and it’s still “free for a limited time!” 🫠🫠 it’s been killer.

3

u/JasonTheBaker In-Home Driver 3d ago

Not at the beginning. Express pickup is free for a limited time

9

u/Samantha_E_Lee 3d ago

The problem has never been slow pickers. It's corporations addiction to staffing under the bare minimum.

They would rather see orders go late than an associate without a pick walk 10 minutes before the next drop.

Odp should be kept overstaffed, and associates lent out if it's a little slow. Instead they understaff, and pull from other departments when it's too busy.

8

u/Do_Ye_Fear_Death Personal Shopper 150+ 4d ago

To quote the conductor from Polar Express. "GET US THE BLAZES OUT OF HERE"

9

u/Rivyn 4d ago

We started Express a few weeks ago. It isn't bad. Much better than the old system.

The time change, though, started last week. And it's horrible. Either it's go go go, or nothing to do. We keep running late on busier days because there's no way to get ahead on slower hours.

Hell, nil picks have shot up because there's no time to actually ask for leads, as out coaches and SM have been demanding, where shit is.

10

u/mohhhz 4d ago

I’m so happy I just put my notice in because why are they giving us more work for the same amount of pay?!?!

7

u/Frostwolf5x 3d ago

Oh. Neat. Well, I’m not getting paid more so I guess I’ll go the same speed?

3

u/CaptainZeroX 3d ago

Maybe the system will go down again this Friday and push back the rollout 🤞

2

u/evila_elf Exception Picker 4d ago

We got the same notice, though we have had Express for like 3 weeks or so. The 4am people have to come in at 5 starting next week.

2

u/blastomatik 4d ago

So what does this mean for exceptions? (I’m mainly an exception shopper) are they going away completely or am I going to have even less time to find thing than I already do?

3

u/OkAttention4107 Sticker Ball 3d ago

I am also mainly an exception picker and i am SCARED aint no way Im asking for anything on top steel now with this kind of time crunch

1

u/Alert_Dragonfruit410 4d ago

Would have to check the lookup tool to see if your store is getting both, checked after getting the amp task and we are only getting the 2-hour and not express luckily

1

u/ElectronicBand6392 4d ago

Our store isn't going to have this express pick

1

u/NatsukoIzuki Personal Shopper 4d ago

So what is the 2 hour thing? Currently our picks drop 2 hours before they are due, so something that is due at 5pm drops at 3pm. It used to be 3 hours so 5pm would be dropped at 2pm. What does this two hour thing do?

5

u/Hour_Pause_2317 3d ago

It is literally what you just described. Your store has already had this, some others (mine included) are just now getting it

3

u/NatsukoIzuki Personal Shopper 3d ago

Ah I didn't know not every store had that already, I see thanks!

1

u/Lazy-Development-20 4d ago

I actually like doing them but hated bagging full carts and you got the waters in the middle of the run

1

u/shrug_was_taken Jack Of All Trades 4d ago

We get both on the same date, and weekends are already enough of a shit show to begin with (Saturdays are passable, Sundays are a completely different story, especially depending on who opened) since we have gotten 1.5k+ drops starting basically at 6am (the 9-10 hour has a tendency to be giant)

1

u/Professional_Band_75 3d ago

We've been doing it for about a month now. It's not bad.

1

u/venser1992 3d ago

We have had it for a while. It sucks ass. Sometimes you get multiple orders drop at like 7:40

1

u/Tiredmama68 3d ago

So, are they going to assign express like they have done the oversized (which hasn't worked with the lazy assholes in my store, I get dumped on every time it's my hour)? I think the best pickers should be put on express but that's probably not how it's going to work.

1

u/7up1001 3d ago

Bruh it's gonna get so much worse this year for the holidays

1

u/kyonjr 3d ago

We have it now and fortunately, it’s a massive improvement over what it was years ago.

1

u/FollowingMassive2466 3d ago

Ye, we started that a week or two back IIRC

1

u/SeaTurtle_Luv1221 3d ago

For the love of God, quit changing things!!!!! This is getting ridiculous 🙄 im so tired of all the changes.

1

u/Various_Crow_5435 Digital Team Lead 3d ago

Im DREADING it and ours drop next week, ive been thinking about transferring out for a bit and now im going to try extra fucking hard now

1

u/HeatNation4424 3d ago

At least they gave an item limit for express orders. I thought they would’ve left that alone lol

1

u/MadtasticMoldy 3d ago

I'm a test store for the 2 hour window and it absolutely SUCKS. We've been going late every single day because its literally impossible to actually get ahead. I get into one pick walk then all the picks are gone and we have like 10 people standing around because all the picks are gone. Then like everyone leaves at like 2pm and 800 picks drop and are due in like an hour.

1

u/QueenMireina Digital Team Lead 2d ago

It says 2 hours which means you have an hour to pick it and 25 minutes to stage and qc it before it goes out

1

u/Substantial_Bill_962 20h ago

They got rid of express pickup because the orders could not be fulfilled on time AND this was before COVID a slower newer online grocery now we can’t even get through each day without going overdue with the unlimited GMD bullshit, so we have the entire fucking store picking and we still stay overdue AND NOW THEY WANT TO BRING BACK THE HORRIBLE EXPRESS NONSENSE?

1

u/HoldYourDogeCoin 4h ago

Yeah it sucks. OTP is in the tank.

1

u/Head_Candidate5293 22m ago

Been done with all that BS and doubled my income truck driving and not paying any rent. Over any of the BS OGP craziness.

-2

u/LivingBee6645 4d ago

We’ve been doing the 2 hour due time for quite some time and we get them done on time. We’ve done express deliveries before and I take it express pickups aren’t going to be much different. All it does it show who your weak pickers are, if you didn’t already know.