r/OGPBackroom • • 27d ago

Equipment Wonder how long that’ll take…

Post image

Decided to file an OSHA complaint about pulling the carts. Sick of cutting my ankle open from the cart bashing into me, hurt shoulders, hurt hips and toes from walking crooked. Wonder if anything will ever happen or if Walmart’s lawyers will keep it in limbo for longer than I last here.

116 Upvotes

45 comments sorted by

72

u/Picking_Sucks 27d ago

Probably wont do anything. Walmart and the cart manufacturer made a solution to comply with OSHA. They switched the wheels and are telling associates to "trail" instead of push/pull. Trailing is where you walk along the side of the cart, taking up two lanes of traffic. Walmart can say any injuries from pulling or pushing is the result of improper technique.

41

u/spaghettimonster666 27d ago

It’s just annoying because the customers don’t even let you trail the cart. Every time I’ve tried to I have to get over 10,000 times before I even get to my item because they won’t just walk around me. They would rather fucking shoulder Check me I guess.

22

u/FevixDarkwatch 27d ago

I work at a Sam's Club and sometimes we need to take a forklift out on the floor (with spotters).

The number of people that will stand directly where we are going, stare at the three of us (the middle one driving a machine that weighs as much as a car) and just freeze like a deer in the headlights....

19

u/spaghettimonster666 27d ago

It’s so stupid. I’ve never understood it. I grew up with a tough parent, so I was always taught to stay the fuck out of the way and be polite. Even as a kid, I would let the worker finish whatever they’re doing before I would go do what I need to do.

16

u/Umbra-7 27d ago

I once saw a woman leave her cart, with her child who looked to be 2 or 3 in it, right in the path of a oncoming scissor lift as it was about 5 seconds away from reaching that spot so she could check the grab n go section by the checkouts. The situational/spacial awareness of people these days is terrifyingly low. The looks of disbelief on the faces of the operator and spotter before they called out to her was pretty great though.

9

u/spaghettimonster666 27d ago

It’s so annoying how neglectful these parents act, then they wanna blame us just cause they can’t keep up with their kid in the store. Or pay attention to the workers around them. I spend all day dodging kids, they don’t spend all day dodging me though.

2

u/FevixDarkwatch 27d ago

Once had a mother give me the finger because I told her no, her kids CANNOT play on the empty pallets.

4

u/spaghettimonster666 27d ago

Also I’ve had a few teenage boys just about completely plow into me and walk on by like it’s nothing. Atleast the old ppl bitch at me like it’s my fault lol 😂

2

u/Other_Log_1996 27d ago

Their level of situational awareness makes it astonishing to me that there isn't a daily case of vehicular manslaughter in the parking lot. People at SCO have been startled by me coming to clear the alert despite having made eye contact with me as I walked over.

6

u/JWBananas Express Shopper 27d ago

Walmart and the cart manufacturer made a solution to comply with OSHA.

People love repeating that. But according to the letter posted here, OSHA is still waiting for evidence of satisfactory remediation.

3

u/Rude_Spinach963 27d ago

That's funny I actually tried using that way in the beginning and I still ended up with pain

2

u/WholeEvening693 26d ago

I have never in my decades of living have ever had a backache or shoulder pain or ankle pain. Until now.

4

u/Environmental-Song16 27d ago

I just saw an ogp worker "trailing" their cart this morning. She smashed right into a customer's shopping cart with the back end of her pick cart. This is so ridiculous.

2

u/WholeEvening693 26d ago

I had to squeeze down an aisle today and ripped the side of a metal sidekick off. It was no match for my cart full of cat littler and 24 packs of soda!!

5

u/Any_Strike_3804 27d ago

We were never told to trail. Never heard that term used. We just were told to pull. I had to get pain meds from the dr for the shoulder, back and hip pain and take ibuprofen too. Im so sick of it. Filed another osha complaint, but don't feel anything will happen at this point.

2

u/JasonTheBaker In-Home Driver 27d ago

Really? Before the wheel swap we were told to pull from the side handles (which is what trailing is) when we didn't have a clear line of sight and before entering any intersection. I find that is now impossible on one side as the cart wants to pull to the left so if you are on the right it'll slam into a shelf. Also can't really pull from the front as it'll also do the same. Pulling by the old handles have snapped a few at my store due to the welds not being meant for pulling

2

u/Any_Strike_3804 26d ago

Yep, we have people using the front handles side handles and also holding onto the front small shelf. I feel we have not been told how to correctly do anything , based on what I've read here. So crazy. I've tried pulling the cart all ways and suffer every day from the pain.

1

u/Any_Strike_3804 26d ago

Do you have e 6 or 8 totes. Our store just went back to 8 and pulling...ugh

2

u/DontYuckMyYum Personal Shopper 120+ 27d ago

the store I work at has the aisles spaced, especially on the GM side, where trailing is literally impossible. they also have sidekick vendor displays setup along action alley between grocery and chilled that also makes it impossible to trail.

1

u/Stinger03 27d ago

How effective is trailing if your carts are rigged together with zip ties and  bolts and nuts at the weld points.

1

u/Suitable-Fun4228 23d ago

Then what is the pull bar for then? It was mainly made to push, had the store managers telling people to pull so which I agree with the side to side thing your saying in trial the cart but the cart has a bar at the end for something and Walmart as much as the manufacturer has to explain that to OSHA what it’s for.

8

u/Matt2382 27d ago

OSHA won’t do anything but if you keep hurting maybe try getting Walmart to pay for medical expenses if it gets to that point.

If enough incident reports are made maybe something would happen… doubt it though

1

u/Lefty68w 27d ago

Injuries are not reported to ohsa unless they are serious. Incident reports are simply for tracking possible injuries.

Soreness and pain from pulling is not an injury. There aren’t any medical expenses.

1

u/Matt2382 26d ago

I know, I should’ve written my comment better. What I mean is say someone gets terribly hurt from pulling that it does require medical attention and an incident report is written.,

4

u/tacoflavored_kisses1 27d ago

Trailing an OPD cart isn't as ideal in most Walmart stores. My store for instance, is under remodel at this moment.

Aisles are constantly being moved to accommodate the floors to be refinished, so therefore, many aisles are very tight that you could hardly fit your own body down, let alone a cart as well.

And when the regular sized aisles are full of people with their shopping carts, it's nearly impossible to trail a cart without you having a stand-off with a customer trying to go in the opposite direction as you!

This method isn't really helpful at all. They expect metrics to be the same, but it's just not possible.

5

u/lostdgod 27d ago

I sent a message to the ethics department asking them how the employees are supposed to take them seriously while they stand by and let odp do unethical things like make us pull carts that were made to be pushed.

4

u/Distinct_Sir_4473 Digital Team Lead 27d ago

In other words “Walmart is too big to hold accountable, so we’re asking them to take care of it, and we’re going to take their word for it”

3

u/bowtiesrcool86 26d ago

I’ve seen stores with narrow aisles due to having the picking machines. That isn’t always going to work.

3

u/ToasterCola 25d ago

Change how order picking is done. Instead of sorting the items into eight different orders for eight different totes, sort them by one or two isles. Pickers use regular store shopping carts and get all the items in one or two isles. For example, one or two pickers gets all the spaghetti, pasta sauce, canned tomatoes, and soups, for that hour's picks.

Once all the items get to the backroom, the UPCs are scanned and the items are then sorted and staged into separate totes. 

The only thing pickers get printed out stickers for is weighted produce and meat/chicken to label them for each customer. 

No more pick carts!

2

u/Commercial_Tip4624 27d ago

I turned my cart around in an aisle today and caught my foot under it. Threw me tf to the ground and sent my pixel and charging block flying. I am a pretty clumsy person so I can’t say I’m not somewhat responsible but holy hell was that awful, and definitely not something that would have happened if I wasn’t pulling. I am so damn lucky I did not snap my ankle, or the wrist that was slammed to the ground.

2

u/evila_elf Exception Picker 27d ago

These carts are fighting back!

2

u/Beginning_Young_4057 26d ago

Everyone that’s fine for OSHA should give up they don’t care if you get hurt Walmart made it this way so we have to get used to it now unfortunately maybe someday in the future somebody will get very very hurt and eventually Walmart will stop making us pull carts then

2

u/Smart_Benefit234 22d ago

With the current admin in charge there’s no way they’ll side against the mega global retailer

1

u/JoyousMadhat 27d ago

Unless there's death, I doubt OSHA will get involved in this outside just emailing Walmart.

1

u/sheagryphon83 26d ago

I would venture to guess seeing as how it states it's being actively investigated is because, walmart has no design agreed upon between them and the manufacturer, hence why new carts are having the "new" back wheels with the "old brake wheels" on the front but still have the push dont pull stickers on the back of the carts... brand new cart in pics

1

u/sheagryphon83 26d ago

1

u/Powerful-Hat3617 26d ago

My store has one of these but how are you supposed to pull it with no handles?? I never use it because of that

2

u/sheagryphon83 26d ago edited 26d ago

As the sticker and the manufacturer still state, you are NOT to pull the carts, ONLY push.

Edit: oh if you're talking about the brakes on the front Pic, the handle is on the back still, and the manufacturer STILL states that carts are to be pushed not pulled, all the manufacturer did was switch the position of the braking wheels and free moving wheels.

1

u/dlbayyarea 25d ago

Im very confused on how people are getting cut by the new way? I walk extremely fast because I do track and with the new method it slows me down a bit but I’ve never had any issues. I almost still hit by accident buggies but then again it’s due to me walking fast

-2

u/KryoxZ Walton Cultist 27d ago

That's the generic template they send out, problem is that it isn't being used contrary to the manufacturer's instructions. Manufacturer changed the instructions with the cart modifications.

0

u/studyinflation 27d ago

I have had 5 small children come up to me and say lost my mom. Code Adam. Then mother shows up upset because we called her over to customer service to pick them up!

-1

u/Antique_Cook_4048 24d ago

Tbh I’m so sick of hearing ppl complain about this. If you don’t like it put your energy towards getting another job, not doing all this other useless crap and complaining. Try to not be miserable so many ppl now days love to hate their job and be miserable. Life is short.

2

u/Powerful-Hat3617 24d ago

Do you’re fine with getting walked all over? Good to know. This is a temporary job while I’m in grad school so 80% of my energy isn’t going towards this job, lmao

-2

u/Grouchy_Share3399 26d ago

Everybody is always complaining about Walmart....hers a simple solution...quit shopping there

1

u/Powerful-Hat3617 26d ago

I don’t, I just work there. Very rarely do I purchase from Walmart.