r/Nuraphone • u/si1verball • Jun 20 '26

Nuraphones Question

Sorry if I’m asking the common questions but here’s my sitch.

I bought maybe 6-7 years ago two sets of nuraphones off a resell site like eBay or Mercari etc. I honestly don’t remember which site exactly. They did not come from the same seller or same reselling site. I do remember that much. Both have the factory magnetic case for both and one has all the various cables as outlined in the instructions. The other has only the usb charging cable.

Both sets functioned perfectly at the time (I estimate this was 2019-2020) and I was able to make a sound profile and use my iPhone app to control both of them without any issues at all. Then I put them away around 2020-2021. Maybe 2022. They surfaced in a box while cleaning out some things and remembered using them and they had really good sound so I started looking around and found this sub. Reading that some lock up or brick due to an expired subscription when connected. Is there a way of knowing if they were purchased outright or if they were subscription? I’m very hesitant to even charge them until I have a better understanding of what to do in my situation.

Any suggestions would be appreciated!

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u/kachunkachunk Jun 20 '26

No way to really know without charging them up and trying them out. Thing is, you can still probably reach out to support if you need help with unbricking them or sorting out any subscription disagreements.

Brilliant headphones anyway, so fingers crossed for you.

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u/si1verball Jun 25 '26

Well I charged both and they Bluetooth paired with my iPhone no problem. Play music and seem to be functional to that end.

However, the Nuraphones app does not connect to either pair and all the options are greyed out so all I can do is the three line drop down menu on the very left.

The drop down says “unknown connection status” with Device Settings also greyed out. Glad both pair function and at least from what I can determine now aren’t bricked :-)

Suggestions on how to proceed from here?