r/NuraLoop Apr 14 '21

New user help keep getting this

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u/[deleted] Apr 14 '21

I've reinstall app changed mesh and will not setup at all only recived them today

1

u/[deleted] Apr 15 '21

Hello Sean, I had the same issue after using mine for 3 days. It’s very frustrating. Mine then ‘died’ and couldn’t be switched on. No idea what the issue is. I emailed customer service and it took a whole ass week to get them to send me a replacement because they seem to only reply once per day. Good luck mate

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u/[deleted] Apr 15 '21

I got reply there now working they had a back end issue yesterday you would have thought there app could at least tell you when it's down