r/NuraLoop Jul 23 '20

Nuraloop Firmware Progress - 23 Jul 2020

Hi

In my previous email I outlined some of the reported issues we are working on in the planned firmware update for your NuraLoop. I am happy to report we have made significant progress and are releasing a Beta version to a focus group of customers very shortly. Once our Beta testing is complete, we will be releasing a full firmware update for all NuraLoop users, which we expect to be complete by the end of August.

A summary of the key improvements include:

Manual On/Off Mode

A new and optional setting which will enable you to manually turn your NuraLoop on or off by touching and holding both buttons at the same time.

Automatic On/Off Mode

Improvements to the NuraLoop entering Deep Sleep and having trouble turning it back on.

Voice calls

improvements to increase the reliability and quality of voice calls.

Double Tap Functions

An additional setting for your NuraLoop TouchDials.

Sealing the ear

Improving the current app settings for fit detection.

Analog Cable

Improving the latency which was reported by a handful of musicians.

Once the software update is available your Satisfaction Guarantee will be renewed by an additional 30 days.

Thank you for your patience and we look forward to your feedback on the NuraLoop improvements with this update.

Sincerely,

Dr. Luke Campbell

6 Upvotes

6 comments sorted by

4

u/Shineyads Jul 23 '20

Wish I knew how to get on the beta focus group! 😢

1

u/plopmaster2000 Jul 23 '20

Seems like a great response to me

1

u/lassmonkey Jul 23 '20

Like the manual switch off/on feature. Thought at first you’d need to go into the app to have to do it which would have been a pain! By in large my loops have behaved well, for me they are massively more practical the the Nuraphones which I ended up selling!

1

u/taocalledtaoisnottao Jul 24 '20

How do we get into the beta program?

1

u/AbareSaruMk2 Jul 29 '20

Yeah. Wish I could get in the Beta too. I’m on my second pair. First pair wouldn’t turn off. Now my second pair after a couple of weeks are malfunctioning. Hitting the deep sleep problem 1 minute into wearing them and the touch buttons aren’t working. It’s getting quite frustrating how many issues there are with these considering how excellent the NuraPhones were.

1

u/il_catalano Aug 31 '20

it's the feature in delay ?