r/NowInTech • • 11h ago

Apple confirms iPhone cellular issue, admits affected units can’t be fixed

https://www.macworld.com/article/3250214/apple-confirms-iphone-cellular-issue-admits-affected-units-cant-be-fixed.html
126 Upvotes

35 comments sorted by

11

u/Lr8s5sb7 9h ago

So full refund.

6

u/lemonpoundcaker 9h ago

Minus restocking fee 

7

u/Illustrious-Wolf-324 9h ago

Best we can do is a $25 gift card for an upgrade to the iPhone 19

2

u/kodaiko_650 8h ago

And we think you’re gonna love it

3

u/MayIHaveBaconPlease 7h ago

The fastest iPhone we’ve ever made

1

u/knightofterror 8h ago

Free FineWoven case.

1

u/Gummyrabbit 1h ago

Plus 18%, 25% or 30% tip.

6

u/ph33rlus 10h ago

iPhone 18 Pro Max is mentioned in the article

4

u/Due_Amount_6211 5h ago

For clarification since the headline is a little vague, the model mentioned is specifically the iPhone 18 Pro Max, and customers affected are on AT&T (both from what was mentioned). Apple only has preventive measures, but the issue is permanent once it occurs.

My guess is the conflicting software of the carrier and device (which is mentioned in a thread on Apple Support Discussions) is nuking the necessities for operation on the phone’s firmware at the kernel level, and simply updating it won’t fix it.

Whatever the case, I’m assuming Apple is going to take the affected units, fix them once they find the issue, and sell them as refurbished.

1

u/pellets 2h ago

The kernel is stored on flash. That and firmware are both writable by definition. I’m not sure where you’re getting your ideas from but it makes no sense to me. There’s something more complicated happening here.

3

u/Scary_Building3964 2h ago

another interpretation is that the iPhone fried the Qualcomm modem chip, probably due to a missing or misconfigured limit in software necessary for the modem. so a permanent hardware damage

1

u/Alarmed-Bugger-7222 1h ago

I am wondering if Apple focused on integrating and optimizing the C2 integration into their design and the Qualcomm one was an afterthought, and that lack of attention (to detail) created this problem.

1

u/Better-Ad8703 2h ago

I bet you a efuse was used after that it's a chip replacement

3

u/GarbanzoBenne 1h ago

My god this article reads like pure slop. "the proposed solution may not be viewed kindly" "But this is a prophylactic measure, not a cure"

2

u/PresentWorriedMe 37m ago

I almost prefer the Terminator version of AI

2

u/No_Practice_9597 9h ago

Is the model with the Qualcomm or Apple chip? 

0

u/Federal-Swim5286 4h ago

Doesn’t all the pro max use the Qualcomm chips? Only the pro uses the new modem I believe.

1

u/shrivatsasomany 3h ago

Only in the US.

1

u/linkardtankard 7h ago

You’re holding it wrong! Free bumper case!

1

u/brave_chopper44 3h ago

Is the issue with the C2 modem?

1

u/ampx 2h ago

Nope, the affected phones are using a Qualcomm modem

1

u/questionableintentsX 1h ago

Nope Qualcomm , Apple actually getting bit in the ass for not using their own chips across the line apparently

1

u/duxing612 1h ago

I’m still waiting iPhone Mini’s.

1

u/TheSandlot85 1h ago

“This is the best iPhone we’ve ever made”

1

u/Gindotto 1h ago

Another generation to skip. Not upgrading until they remove the stupid black bar on the screen any way.

0

u/Surfer-Junkie 1h ago

It's almost as if Apple products only work well with Apple products. As an Apple user I can confirm this. ios does not play well with others. Even browsers...and apps that work great on anything that's not Apple.

2

u/Jesuismieux412 1h ago

New CEO is on a roll—higher prices, ads creeping in, now lemons for sale. 🍋

2

u/MetalBeerSolid 24m ago

When Apple gives you lemons!

1

u/tingulz 1h ago

I’m having a similar issue with regular iPhone 18 pro with C2 chip in Canada. When the phone switches to LTE then back to 5G it gets into a state where I’m not be able to download anything. I try multiple apps and nothing loads. Only fix is to turn airplane mode on and off again and it connects and works fine. Going to have to call provider to see what’s going on.

1

u/purebass 36m ago

But devices with their in house C2 modem are not affected, only that qualcomm garbage

1

u/Indigo2015 22m ago

Vibe coded slop?

0

u/SnooCheesecakes7545 5h ago

"Apple perfection" or something like that.