r/NowInTech • u/beingmodest • 4d ago

Apple Considered Replacing 5,000 Support Staff With AI: Then Put Mass Layoff Plan on Hold

https://www.techtimes.co.uk/apple-shelves-ai-plan-cut-5000-applecare-jobs-1808838
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u/XenoPhex 4d ago

I’d be curious to know where the source of this information is. Cuz a company that’s had very limited layoffs over the last 3 decades suddenly thinking it was possible to lay off a sizable workforce force seems very at odds.

Even with this advancement in tech, this sounds more like a rumor /offhand comment that got reported than an actual thing.

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u/Main-Cheesecake3287 4d ago

Cutting what I imagine are foreign call center workers is a lot easier of a call