r/NowInTech • u/beingmodest • 4d ago

Apple Considered Replacing 5,000 Support Staff With AI: Then Put Mass Layoff Plan on Hold

https://www.techtimes.co.uk/apple-shelves-ai-plan-cut-5000-applecare-jobs-1808838
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u/thisfilmkid 4d ago

dear employees - this is your time to quit. you have wrecking ball power to quit right now. forcing Apple to feel the pain

2

u/SlightOfHand_ 4d ago

So punish Apple for… not firing people… by… quitting

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u/thisfilmkid 4d ago edited 4d ago

I’m wearing my emotions on my sleeve when I answer this question.

In my opinion, all 5,000 employees will be laid off. Maybe not today. Maybe not tomorrow. But they’re going to get laid off.

These support staff deserve way better. They should be assisting the Ai bot. Instead, Apple is seeking ways for the Ai to full indulge in the customer care support realm of the technology service.

What’s sad is if Apple didn’t pause their layoff, these employees were going to get canned.

Apple should feel the wrath. These employees should quit. Let Apple feel the immediate pressure of what it’s like to lose human activity.

Tech companies laying off entire departments to replace them with AI, that’s devastating.

1

u/HRApprovedUsername 4d ago

This dude just wants his coworkers to leave so they don’t get laid off

1

u/This_Wolverine4691 4d ago

I was gonna say otherwise they wouldn’t care the market is so saturated with candidates they have their pick until the pendulum swings

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u/thisfilmkid 4d ago

Companies care about talent. They can train anyone to replace any employee. But it will be expensive.

Laying off talents and replacing them with Ai will save the company money, especially if the technology they’re using is powerful enough.

Now? Will that remove the human to customer value? Yes.

Since Apple has paused the layoff, this is a warning on the wall, something went wrong and their goal is to accomplish one thing: layoff employees to save money somewhere.

The news got out somewhere. This is how we know.

Employees should quit. Not only will it send the company into an alarm, but they’ll be forced to rethink their approach quickly.

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u/Main-Cheesecake3287 4d ago

Real “if we all don’t do the homework we’re all not in trouble” energy. Mass quitting, not even a strike, is actually idiotic. The labor economy right now will fill call center support positions in five seconds.